MSP Channel Insights

More than half admit to ignoring cybersecurity alerts due to information overload at work

Posted on 29th November 2023 in Tech & Trends by Phil Alsop

More than half of today’s office workers are ignoring important cybersecurity warnings due to being overwhelmed and fatigued from digital communication.

There’s no such thing as an off-the-shelf AI agent

Dom Selvon, Chief Technology Officer, at Valliance, an AI consultancy, argues that, with boards and leadership teams under pressure to deploy AI quickly, many organisations are investing in agents that...

Rethinking marketing across EMEA: scale, strategy & AI

In this interview, Emma Acton, EMEA VP Marketing at Zendesk, discusses how marketing is evolving across a highly diverse regional landscape. She explores the tension between brand building and demand...

Reimagining EMEA Marketing: Scaling Strategy in the Age of AI

Rising customer expectations and the future of human-centric, AI-powered employee service

In this conversation with Vishnu Parimi, VP Employee Service at Zendesk, we explore how organisations are responding to rising customer and employee expectations through more connected, scalable service...

Expert Opinions

Rethinking AI: Why Shared Infrastructure Models Are Essential for Telecoms and Service Providers

By Yoram Novick, CEO, Zadara.

Uncontrolled grid voltages are growing threat to data centre operations

By Dr Vincent Thornley, managing director of Fundamentals at EA Technology,, whose voltage control solutions are used by every UK electricity network operator. Fundamentals also co-founded and co-hosts the...

The Data Centre Industry’s Shift from On-Site Construction to Off-Site Manufacturing is an Opportunity for Northern Ireland

TES Power Managing Director, Michael Beagan, explores how the rapid growth of AI infrastructure is accelerating a major shift in data centre construction to off-site modular manufacturing and crucially, why...

AI in the UK: Driving Innovation Without Expanding Cyber Risk

By Sean Tilley, Senior Sales Director EMEA at 11:11 Systems

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