AI deep dive: from early lessons to an agentic future

Wednesday, 15th April 2026 Posted 10 hours ago in Partner by Sophie Milburn

Andy, Data & AI Director at Pax8, explores what the agentic inflection point means in practice and how AI is moving beyond experimentation into real-world application. He breaks down the 'empty box' approach to AI, the role of enablement through initiatives like the Pax8 Academy, and how the idea of a hybrid workflow is evolving as data and AI become central to how partners deliver value.

Building IT services that scale with customer expectations

Posted 10 hours ago by Sophie Milburn

Daniel Reeves, CEO of The Computer Clinic Bicester, shares how the business has evolved from its roots into a modern IT services provider supporting...

Why AI isn’t one size fits all for MSPs and their growth journey

Posted 10 hours ago by Sophie Milburn

Pete Hughes, Founder and Managing Director of Zalara Tech, shares how building a business in the age of AI shapes growth and delivery, and why...

The new reality of ransomware and supply chain attacks

Posted 10 hours ago by Sophie Milburn

Mostyn Thomas, Senior Director of Security EMEA at Pax8, breaks down how ransomware is evolving, what the new Cyber Essentials standards mean in...

The shift from MSP to MIP: unlocking a new wave of intelligent businesses

Posted 10 hours ago by Sophie Milburn

Phylip Morgan, Senior Vice President, Marketplace & Channel Expansion at Pax8, explores the shift from Managed Service Providers to Managed...

Cutting through tool sprawl and burnout with a unified platform

Posted 6 days ago by Sophie Milburn

Greg Gyves, Director of Global MSP & GSI at TeamViewer, explores the real operational pressures MSPs are dealing with. He highlights expanding...

Backup storage architecture security and scale insights from ExaGrid

Posted 1 month ago by Sophie Milburn

In this conversation, Bill Andrews, President and CEO of ExaGrid, discusses how Tiered Backup Storage is helping MSPs improve performance, strengthen...

From firefighting to frameworks: Helping MSPs scale with operational maturity

Posted 1 month ago by Sophie Milburn

In this interview, Devang Mehta, Co-Founder & Director of Operations and Customer Success at Infrassist, explains how MSPs can move beyond reactive...

The rise of multi-signal MDR in the age of tool sprawl and identity-driven threats

Posted 1 month ago by Sophie Milburn

In this interview, Phil Skelton, Senior Director of International Sales at eSentire, explores why modern defence demands multi-signal MDR that...