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Cutting through tool sprawl and burnout with a unified platform

  • Thursday, 9th April 2026 Posted 2 months ago in Partner by Sophie Milburn
Greg Gyves, Director of Global MSP & GSI at TeamViewer, explores the real operational pressures MSPs are dealing with. He highlights expanding service boundaries, rising complexity, and the constant push to do more with less. He explains how too many disconnected tools are driving inefficiency and burnout, and why a unified platform can help simplify operations without sacrificing capability. From embedding security and automation into everyday workflows to using AI more practically, he shows how MSPs can streamline delivery and achieve more consistent, scalable service.

The Agent Development Lifecycle and the battle against AI sprawl

Posted 1 day ago by Sophie Milburn
Gavin Guinane, Field CTO EMEA at Glean, discusses how enterprises are struggling with AI agent sprawl, governance challenges, and proving ROI at...

Why MSPs win with embedded security, AI, and strong client relationships

Posted 1 day ago by Sophie Milburn
In this interview, Tim Coach, Chief Evangelist of Community and Channels at Cynomi, brings a rare perspective shaped by experience across client,...

Project Mercury Unveils Plans for the UK’s First Homegrown Sovereign LLMs

Posted 2 days ago by Phil Alsop
James Drayson, Co-Founder & CEO of Locai Labs and Mark Boost, Founder and CEO of Civo, explains how Locai Labs, the UK’s sovereign AI company, and...

Securing the expanding attack surface through visibility and IT OT convergence

Posted 5 days ago by Sophie Milburn
Olly Carter, Senior Channel Sales Director at Forescout, discusses how asset sprawl, IT OT IoT convergence and AI-driven threats are reshaping...

There’s no such thing as an off-the-shelf AI agent

Posted 6 days ago by Phil Alsop
Dom Selvon, Chief Technology Officer, at Valliance, an AI consultancy, argues that, with boards and leadership teams under pressure to deploy AI...

The shift from outsourcing to true MSP-controlled offshore teams

Posted 1 week ago by Sophie Milburn
Scott Linden Jones, Director at Technology Elite, discusses how his experience building and scaling an MSP across Australia and the Philippines led...

Rethinking marketing across EMEA: scale, strategy & AI

Posted 1 week ago by Sophie Milburn
In this interview, Emma Acton, EMEA VP Marketing at Zendesk, discusses how marketing is evolving across a highly diverse regional landscape. She...

Strengthening cyber threat intelligence through information sharing and collaboration

Posted 1 week ago by Sophie Milburn
In this interview, Lee Clark, Cyber Intelligence Production Manager at RH-ISAC, discusses the evolving role of threat intelligence. He explores how...

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