From MSP to MIP: The Rise of Agentic AI in the channel

Thursday, 5th February 2026 Posted 2 weeks ago in Partner by Sophie Milburn

In this interview, Eric Mink, VP of AI Adoption, shares how MSPs can turn AI curiosity into structured, billable services. He explores commercialisation strategies, vertical specialisation, and building scalable IP.

From compliance to competitive advantage: the AI governance and cyber risk opportunity for MSPs

Posted 5 hours ago by Sophie Milburn

In this in-depth conversation, Roy Azoulay, Co-founder and CIO of Cynomi, and Phil Bindley, Field CISO at Intercity Technology, explore how MSPs and...

Partner enablement, AI services, and lessons from Alteryx’s McLaren partnership

Posted 2 days ago by Sophie Milburn

Rishi Kapoor, WW Partner Sales Engineering Leader at Alteryx, shares how Alteryx One and the Partner SE model enable MSPs to transition from...

From SLAs to XLAs: why outcomes will define the next era of connectivity

Posted 2 days ago by Sophie Milburn

In this interview, Lorenzo Romano, CEO of GCX, explores the shift from traditional Service Level Agreements to Experience Level Agreements and what...

MSP growth, AI adoption, and generational shifts in buying

Posted 1 week ago by Sophie Milburn

Greg Jones, SVP of MSP Success at Kaseya, discussed the TruPeer initiative and its role in supporting MSPs. He also addressed SMB IT growth, AI...

From PSTN switch-off to MSP opportunity

Posted 2 weeks ago by Sophie Milburn

Will Morey, Managing Director at Gamma, explains why PSTN migration is a scale problem for MSPs, not a technical one. He shows how structured...

Levelling the playing field: Cisco 360 insights for smaller partners

Posted 2 weeks ago by Sophie Milburn

Steven Heinsius, Vice President of Product Management & Marketing EMEA, explains what sets the new Cisco 360 program apart for MSPs. He highlights...

AI-Enhanced Security and Incident Response for MSPs

Posted 3 weeks ago by Sophie Milburn

In this interview, Dave Baggett, SVP/GM Security Suite at Kaseya, discusses how MSPs can tackle rising complexity, manage vendor sprawl, and stay...

“Paranoid” Security, AI Risks, and the Future of MSSPs

Posted 1 month ago by Sophie Milburn

Martin Jakobsen, Founder and Director of Cybanetix, explains how his team takes a “paranoid” security approach, using AI, automation, and analyst...