Why collaboration is driving innovation in the future of IT services

Friday, 27th March 2026 Posted 1 hour ago in Vendor by Sophie Milburn

Dan Wensley, CEO of the Global Technology Industry Association (GTIA), discusses how MSPs must collaborate as AI adoption accelerates across the industry. He explains why community, peer learning, and open knowledge-sharing are critical to keeping pace with change, helping providers manage risk and continue delivering real value in the evolving IT landscape.

Human spirit, strategy, and interaction: fuelling growth and connection in the channel

Posted 1 hour ago by Sophie Milburn

Nancy Hammervik, Chief Channel Officer at GTIA, shares insights from 40 years in the tech channel. She explains how community, mentorship, and a...

Beyond generative AI: agentic workflows in the MSP security stack

Posted 2 days ago by Sophie Milburn

In this interview, Doni Brass, VP of Products at Guardz, breaks down how Guardz is helping MSPs fight back against increasingly accessible cybercrime...

AI in action: applying probabilistic thinking to enterprise workflows

Posted 1 week ago by Sophie Milburn

Andy MacMillan, CEO of Alteryx, explores how organisations can scale AI effectively by empowering business analysts to work with data and...

From optional to essential: why email authentication is now a business priority

Posted 1 week ago by Sophie Milburn

In this conversation, Mike Anderson, Global Channels Director at EasyDMARC, explains why DMARC has shifted from an optional best practice to a...

Why getting AI right matters more than getting there first: lessons in automation culture and service delivery

Posted 2 weeks ago by Sophie Milburn

In this interview, Dr. Brian Luckey, Chief Information Officer, and Kris Laskarzewski, Chief Transformation Officer at Integris, discuss the...

From firefighting to frameworks: Helping MSPs scale with operational maturity

Posted 3 weeks ago by Sophie Milburn

In this interview, Devang Mehta, Co-Founder & Director of Operations and Customer Success at Infrassist, explains how MSPs can move beyond reactive...

The rise of multi-signal MDR in the age of tool sprawl and identity-driven threats

Posted 1 month ago by Sophie Milburn

In this interview, Phil Skelton, Senior Director of International Sales at eSentire, explores why modern defence demands multi-signal MDR that...

Why Proactive Cybersecurity Is Non-Negotiable for MSPs

Posted 2 months ago by Sophie Milburn

In this conversation, ESET UK Country Manager, Matt Knell, discusses why MSPs must move beyond basic endpoint protection and adopt a layered,...