AI Videos News Expert Opinions

A Conversation on AI with Bob Friday and Ken Jennings

Posted on 13th January 2020 in by Phil Alsop

In this episode, Bob Friday, CTO and Founder of Mist Systems a Juniper Company, sits down with Ken Jennings, Computer scientist, writer and Jeopardy! legend, for a wide-ranging conversation on AI. They’ll talk about the good, the bad and how AI can impact our lives tomorrow.

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Building the Sensor Network of the Future: An Interview with Kespry CEO, George Mathew

Posted on 13th January 2020 in by Phil Alsop

Cisco invests in emerging technology and disruptive startups that are shaping the future of IT, including aerial intelligence company Kespry. In this interview, Kespry CEO George Mathew discusses the evolution of Industrial IoT and why "perception-based data" is the next defining trend.

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Artificial intelligence predicts the impact of retail promotions

Posted on 2nd January 2020 in by Phil Alsop

When a major food and beverage retailer decided that it needed more insight into the impact of its customer-facing campaigns as well as a way to develop more targeted promotions, the organization turned to Capgemini to develop a solution. Capgemini worked with its partner to implement an artificial intelligence-based predictive model to forecast campaign success rate and define return on investment measurement frameworks.

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AIOps Success Story – KeyBank

Posted on 2nd January 2020 in by Phil Alsop

KeyBank streamlines monitoring, replacing a rules-based system.

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AIOps from Broadcom - Powered by automation.ai

Posted on 19th December 2019 in by Phil Alsop

Broadcom’s AIOps solutions deliver a new level of full stack observability and advanced analytics with automation, helping you solve complex IT problems before they impact your customers’ experience. Our secret is a software intelligence platform that we call automation.ai.

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AIOps Enables Sun Life to Safeguard Customer Experience

Posted on 19th December 2019 in by Phil Alsop

Learn how Sun Life is using AIOps to transform and safeguard customer experience. Sun Life is partnering with Broadcom to use AIOps to harness the tremendous volume, variety and velocity of monitoring data. AIOps harvests insights from that data and leverages it to deliver predictive insights to prevent problems before they impact their clients.

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Rami Rahim on AI-Driven Networks from Juniper NXTWORK 2019

Posted on 19th December 2019 in by Phil Alsop

Rami Rahim, CEO of Juniper Networks, talks about bringing the Self Driving Network™ to the enterprise.

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Now that you have trained your conversational AI, how do you address continual learning

Posted on 9th December 2019 in by Phil Alsop

Exploring AI - everything an executive needs to know in short bitesize videos. The series is delivered by Ergun Ekici, Vice President of Emerging Technologies at IPsoft.

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How do you measure success with conversational AI

Posted on 9th December 2019 in by Phil Alsop

Exploring AI - everything an executive needs to know in short bitesize videos. The series is delivered by Ergun Ekici, Vice President of Emerging Technologies at IPsoft.

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How Do I Start Conversational AI

Posted on 9th December 2019 in by Phil Alsop

Exploring AI - everything an executive needs to know in short bitesize videos. The series is delivered by Ergun Ekici, Vice President of Emerging Technologies at IPsoft.

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What do you need to do to train and implement once you've picked a use case?

Posted on 9th December 2019 in by Phil Alsop

Exploring AI - everything an executive needs to know in short bitesize videos. The series is delivered by Ergun Ekici, Vice President of Emerging Technologies at IPsoft.

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What's the difference between a Chatbot and Conversational AI?

Posted on 9th December 2019 in by Phil Alsop

Exploring AI - everything an executive needs to know in short bitesize videos. The series is delivered by Ergun Ekici, Vice President of Emerging Technologies at IPsoft.

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How would you identify the potential role a conversational AI would play in your enterprise?

Posted on 9th December 2019 in by Phil Alsop

Exploring AI - everything an executive needs to know in short bitesize videos. The series is delivered by Ergun Ekici, Vice President of Emerging Technologies at IPsoft.

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What is AI?

Posted on 9th December 2019 in by Phil Alsop

Exploring AI - everything an executive needs to know in short bitesize videos. The series is delivered by Ergun Ekici, Vice President of Emerging Technologies at IPsoft.

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AIOps Transforms Customer Experience in Leading Industries

Posted on 6th December 2019 in by Phil Alsop

Learn how AIOps is helping transform customer experience in key industries including financial services, telecommunications and retail. Sudip Datta, head of AIOps products, shares the five imperatives for a successful AIOps implementation and discusses how leading organizations are using AIOps to improve operational efficiency, improve customer experience and speed innovation.

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News

Enterprise AI hits the wall

Demands for privacy and sovereignty expose limits of architectures built for centralised and borderless data flows.

Zero disruption for digital employees?

New AI-driven Aternity innovations help enterprises prevent disruption, protect employee productivity, and advance autonomous IT operations.

Zendesk Relate 2026: Velocity, vision, and the autonomous service workforce

At its 2026 Relate event in Colorado, Zendesk outlined its push towards an autonomous service workforce, revealing new AI platform capabilities. The event focused on balancing AI-driven scale with trust,...

JLL makes high-profile KPMG hire to head up its EMEA Data Centre business

New appointment to drive continued growth across the region, as JLL positions itself to take advantage of pivotal moment, shaped by surging demand and a fundamental geographical rebalancing.

Expert Opinions

Zendesk Q&A with Emma Acton: Inside the shift to brand-led, AI-driven marketing

In a Q&A with Zendesk’s VP Marketing EMEA, Emma Acton reflects on how enterprise marketing is evolving. She discusses the shift towards brand-led demand, the continued evolution of account-based marketing,...

How data sovereignty is reshaping infrastructure decisions

By George Ashwin, UK Channel Director at AddOn Networks

Advanced cooling technologies are changing data centre design decisions

By Aurore Knight, Associate Director, Black & White Engineering.

When delivery volumes shrink and prices climb: What data center projects need now

By Oskar Lampe, Regional Director, BCS Consultancy.

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