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Defining digital customer experience
  • Posted on 17th February 2020 in by Phil Alsop

Rich Lyons, Executive Vice President at Capgemini DCX, defines digital customer experience as it relates to sales, marketing, commerce, and service.

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WEF Talk | Ravi Kumar S in conversation with Erik Brynjolfsson and George R. Oliver
  • Posted on 22nd January 2020 in by Phil Alsop

Ravi Kumar S in conversation with Erik Brynjolfsson, Director of MIT’s Initiative on the Digital Economy and George R. Oliver (Chairman and CEO, Johnson Controls) about the Future of Work.

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VMware Enables Zoom Employees to Work from Anywhere
  • Posted on 17th January 2020 in by Phil Alsop

For Zoom employees, it's vital to be able to collaborate securely from anywhere, on any device. Watch how a digital workspace from VMware helps new Zoom employees get up and running quickly.

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Bask Iyer's 10 CIO Predictions for 2020-2025
  • Posted on 17th January 2020 in by Phil Alsop

Bask Iyer, VMware CIO and Chief Digital Transformation Officer, shares his top 10 CIO predictions for the next five years.

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Cisco and NTT: Sharing insights on CX LifeCycle
  • Posted on 15th November 2019 in by Phil Alsop

Rajat Mishra, Cisco SVP of Customer Experience, and Bill Padfield, Senior VP at NTT share some great insights on our complementary approach to CX Lifecycle.

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Unlocking Digital Identity for Patients
  • Posted on 8th November 2019 in by Phil Alsop

Learn More: Digital Transformation in Healthcare Series: Patient centricity comes first and digital identity paves the way for personalized, efficient care and better health outcomes.

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Wolters Kluwer Digital Transformation with Capgemini
  • Posted on 8th November 2019 in by Phil Alsop

Learn about Wolters Kluwer and their Digital Transformation with Capgemini and Salesforce.

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Intel Partner Alliance Empowers Partners to Connect, Innovate and Grow
  • Posted on 24th October 2019 in by Phil Alsop

The Intel Partner Alliance, which will launch in the second half of 2020, will unify Intel’s multiple partner programs and infrastructures into an integrated, modern and customized platform to accelerate innovation at scale. Intel recognizes that solutions to meet data-centric opportunities are becoming more complex and require a much greater degree of ecosystem collaboration. With the launch of Intel Partner Alliance, every member will find new value, like intelligent matchmaking, that connects them with partners and solutions specifically tailored to their business needs.

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Capgemini Invent Talks: Digital IT
  • Posted on 18th October 2019 in by Phil Alsop

As companies across industries transform into technology service providers, IT must provide the underlying platform for future business innovation, transformation, and growth. Capgemini Invent’s unique approach to Digital IT Strategy prepares your enterprise for what is coming next.

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Hybrid IT - What is it all about
  • Posted on 14th October 2019 in by Phil Alsop

Should I go on-premises, off-premises or cloud? More and more often, the ideal answer will be to go for a blend of different models. But how should my hybrid scenario look like? Which questions to answer to get out of the workload placement dilemma? Let us look behind the curtains.

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Citrix + 49ers: Collaborating around the country, quickly, seamlessly & securely
  • Posted on 29th September 2019 in by Phil Alsop

Citrix Workspace gives San Francisco 49ers employees the flexibility to work anytime, anywhere, on any device. With Citrix, the team at Levi’s Stadium can always access their data—no matter where they are—which is ideal for a business always looking for an edge.

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M1 transforms its customer experience for the digital age
  • Posted on 20th September 2019 in by Phil Alsop

With continual innovation and a partnership with Capgemini, M1 develops a new digital platform to stay relevant in today's fast-paced digital environment.

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HPE and Walt Disney Parks and Resorts
  • Posted on 6th September 2019 in by Phil Alsop

Bringing to life Star Wars: Galaxy’s Edge.

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When Every Moment Counts: Angel MedFlight
  • Posted on 30th August 2019 in by Phil Alsop

For Angel MedFlight, digital transformation means more than technology. It means helping families and saving lives — 40,000 feet in the air.

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Modern CX: Customer Experience Is Your Competitive Weapon
  • Posted on 8th August 2019 in by Phil Alsop

The Modern CX 2019 Marketing General Session highlights opportunities for marketing to lead in the experience economy. Go beyond the traditional bounds of consumer marketing and how to deliver compelling customer experiences.

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News

Raxio Group further cements its position as a regional leader in high-performance data centres with the latest Tier III Facility Certifications from Uptime Institute.
atNorth has signed an agreement with the Sollefteå Municipality with the intention of building a data center with an initial capacity of 200MW.
Arctic Wolf to enhance its Security Operations Aurora Platform with best-in-class endpoint prevention, detection, and response.
Cerabyte, the pioneering leader in ceramic-based data storage technology, has been awarded a highly sought-after grant from the European Innovation Council (EIC) Accelerator.

Expert Opinions

By Jake Madders, Co-founder and Director at Hyve Managed Hosting.
By Apurva Kadakia, Global Head for Cloud, Hexaware.
By Liz Centoni, Chief Customer Experience Officer, Cisco.
By John Kreyling, Managing Director, Centiel UK.