Logo

AI Expert Opinions News Videos

NEWS
AI-powered voice analytics are now ready to power the digital-first contact centre in 2021
  • Posted on 16th March 2021 in by Phil Alsop

AI has been identified by Deloitte analysts as the technology that is critical to ‘elevate the human experience’ and power successful next-generation customer service. Gerry de Graaf, Managing Director of award-winning AI voice analytics provider Xdroid, discusses how this advanced tech can...

Read More
NEWS
Overcoming six AI challenges in 2021
  • Posted on 16th March 2021 in by Phil Alsop

Gurpreet Purewal, Associate Vice President, Business Development, iResearch Services, explores how organisations can overcome the challenges presented by AI in 2021.

Read More
NEWS
Applying IoT to customer service operations – how businesses can adopt a practical approach
  • Posted on 16th March 2021 in by Phil Alsop

By Alex Black, chief technology officer, Enghouse Interactive.

Read More
NEWS
How to thrive in the enterprise AI era
  • Posted on 16th March 2021 in by Phil Alsop

Enterprise AI is the ability to embed AI methodology — which combines the human capacities for learning, perception, and interaction all at a level of complexity that ultimately supersedes our own abilities — into the very core of an organisation’s data strategy. By Alexis Fournier,...

Read More
NEWS
How and when to adopt AI – Conga’s digital maturity model

By Ash Finnegan, digital transformation officer, Conga.

Read More
NEWS
The robots are ready – how can business leaders take the leap?

By Neil Murphy, Global VP at ABBYY.

Read More
NEWS
Using a Value Stream approach to go beyond DevOps and Agile

Software application development is a profitable and high-growth industry, with the UK market...

Read More
NEWS
The 5th Industrial Revolution: AI in the Enterprise

By Mohit Joshi, Infosys President.

Read More
NEWS
10 real-life applications of AI for your business

By Patrick Murray, Head of Data at Razor.

Read More
NEWS
How much are you spending on outdated automation?

By Neil Kinson, Chief of Staff, Redwood Software.

Read More
NEWS
Transformation requires a cultural change

For organisations to undergo successful digital transformation, a change in cultural mindset among...

Read More
NEWS
Three reasons why machine learning and artificial intelligence projects fail - and how to avoid them

By Gaurav Bajaj, Vice President at Secondmind.

Read More

Videos

Aston University helps tackle the soaring data centre energy use

Dr Aleksandr Donodin, based in the Aston Institute of Photonic Technologies (AIPT), has received just one of 12 fellowship grants from The Royal Academy of Engineering to support his work examining fibre-optic...

Westcon-Comstor cuts carbon emissions, accelerates shift to renewables

Laura Mozden, Global Head of ESG at Westcon-Comstor, discusses the company’s recent Responsible Business Report, which reveals that it now sources 50% of electricity globally from renewables and that Scope 1...

Factory acceptance testing redefines data center reliability

Legrand’s FAT Center in Tuscany and Keor FLEX UPS deliver proven reliability, efficiency, and sustainability for next-generation data centers.

The 3 Rs define Netwrix’s channel expansion priorities

Stuart Robson-Frisby as Vice President, Worldwide Channel at Netwrix, outlines the company’s plans to scale its channel-first go-to-market strategy, with his appointment and that of Frank DeCicco as Head of...

News

Rising dismissals amid Employment Bill delays and AI growth

UK businesses report a 5% increase in mass dismissals amid upcoming Employment Rights Bill complexities and rapid AI integration enhancing workforce productivity.

Amazon Web Services announces new transatlantic cable dubbed Fastnet

AWS unveils Fastnet, a game-changing cable system enhancing connectivity between the US and Ireland, fortifying cloud computing and AI capabilities.

Datacentre Innovation Series 2025: Pioneering the Future of Digital Infrastructure

Explore the future of India’s datacentres at the Datacentre Innovation Series 2025, focusing on evolving technologies and sustainable practices.

Prevalon Energy and Emerson join forces to advance data centre energy solutions

Prevalon Energy has partnered with Emerson to enhance energy systems for data centres, aiming for improved reliability and sustainability.

© 2025 - Angel Business Communications Limited

Made with by Angels