Expert Opinions | MSP Channel Insights

How AIOps is solving today’s real-world IT problems

Posted on 19th November 2019 in by Phil Alsop

IT teams are overwhelmed with the constant roll-out of new digital services. They are simultaneously tasked with keeping existing business-critical apps and infrastructure performing optimally. On the business side of the organisation, C-suite executives are working to find new solutions for...

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Mastering the misconceptions of AI and automation

Posted on 15th November 2019 in by Phil Alsop

This article will outline how to master the most common misconceptions surrounding AI and automation so your business can start reaping the many benefits of Robotic Process Automation (RPA). By Alice Henebury, Head of Marketing, Engage Hub.

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AI, RPA and ML – the three most powerful acronyms changing the face of financial services

Posted on 8th November 2019 in by Phil Alsop

Thanks to their intricate IT architectures and the sheer amount of highly sensitive data involved, the financial and insurance industries are both considered slow when it comes to digital transformation. This has made it problematic for high street banks and insurers to run as fast as the new...

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Machine learning and AI are transforming employee workloads for all the right reasons

Posted on 31st October 2019 in by Phil Alsop

Advancements in technologies such as machine learning and Artificial Intelligence (AI) are growing in the workplace – to the benefit of employees who are able to work more efficiently and intelligently than ever before. Dr Davide Zilli, Director of Client Services at Mind Foundry, explains how...