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NEWS
Busy Santa Looks to Live Chat and Chatbots for Better Customer Service
  • Posted on 10th December 2018 in by Phil Alsop

With Black Friday arriving a month ahead of Christmas, and with retail industry analysts saying that UK consumers are expected to spend £2.5bn online, Santa Claus is looking closely at the trends and planning ahead to ensure that he can meet customer demand during the December festive season....

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NEWS
Four key considerations for enterprises starting their journey into machine learning
  • Posted on 19th November 2018 in by Phil Alsop

Machine learning is having a profound impact on many organisations. It is enabling functionality ranging from personal shopping recommendations to automated customer support through to financial fraud detection and compliance. Ninety per cent of CIOs using machine learning expect it to help them...

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NEWS
Overwhelmed by IoT?
  • Posted on 12th November 2018 in by Phil Alsop

Understanding its Limitless Possibilities and Implementing Technology to Support Legacy Systems. By Nick Offin, Head of Sales, Marketing and Operations, Toshiba Northern Europe.

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NEWS
The future of retail: personalised AI-driven customer ‘extra-periences’
  • Posted on 5th November 2018 in by Phil Alsop

The future of retail lies in customer-centric applications of smart technology, artificial intelligence (AI) and new, emerging technologies such as virtual and mixed reality, biometrics and omnichannel ecommerce experiences. By Anil Gandharve, VP and head of Retail, CPG and Manufacturing,...

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NEWS
From proof of concept to ROI: how business of all sizes can turn the promise of IoT into operational success

Research indicates IoT deployments are set to skyrocket over the next four years, growing 140% to...

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NEWS
Robotic Process Automation: The most common pitfalls of which to be aware

Imagine this. You come up with an exciting, new and innovative idea for your business and you’re...

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NEWS
Finding success in an automated world

The age of automation is upon us, with Artificial Intelligence (AI) transforming our personal and...

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NEWS
How to Ensure Your Chatbot Will Make and Not Break Your CX

With voice technology becoming more and more mainstream, an increasing number of businesses are...

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NEWS
AI - what's it all about?

By Matt Watts, Director of Technology and Strategy, NetApp.

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NEWS
Building security into legacy infrastructure

B y James Sinton, Head of Technology Services, IMS Evolve.

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Maintenance has to transform itself if manufacturers are to meet their Industry 4.0 goals

By Kevin Bull, Product Strategy Director, Columbus UK.

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IoT security – A barrier to deployment?

By Nick Sacke, Head of Product and IoT, Comms365.

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Videos

DCS speaks to Castrol at DCW Asia

Data Centre World Asia 2025

DCS speaks to Infineon at DCW Asia

Data Centre World Asia 2025

Copeland’s compressor innovations - keeping Asia-Pacific data centres cool

Abel Gnanakumar, Vice President, Commercial HVAC - Asia, Middle East & Africa at Copeland, discusses the surge in data centre development across Asia and its unique climate challenges, the twin drivers of AI...

Dynamism and energy - key to the BCS new brand

Anna Rantala, Marketing Manager at BCS, discusses the company’s new branding – a refresh that is about showing the world the BCS that already exists - modern, dynamic, and human at its core. Anna explains...

News

STV Group and Post-Quantum fortify defence communications with quantum-safe alliance

STV Group and Post-Quantum join forces to fortify global defence against quantum threats through a pioneering strategic alliance.

Prevalon Energy and Emerson join forces to advance data centre energy solutions

Prevalon Energy has partnered with Emerson to enhance energy systems for data centres, aiming for improved reliability and sustainability.

Apptio's next-gen FinOps solutions

IBM's innovative FinOps solutions offer enhanced visibility and optimisation for cloud costs, essential for AI-driven enterprises.

AI-driven 6G receiver advances coverage capabilities

Nokia and Rohde & Schwarz are revolutionising 6G with an AI-integrated radio receiver, addressing coverage limitations.

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