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NEWS
Bringing together Blockchain, Internet of Things and Artificial Intelligence: Turning Skynet into reality
  • Posted on 25th February 2019 in by Phil Alsop

Keith Bedell-Pearce, Chairman at 4D Data Centres, on Blockchain, IoT and AI.

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NEWS
Are Machines the New Face of Customer Service?
  • Posted on 18th February 2019 in by Phil Alsop

If you prefer not to deal with people when shopping, you’re not alone. Mitel’s recent study of 5,000 consumers around the world uncovered that on average a quarter of consumers never want to deal with a human when shopping online. By Shameem Smillie, Contact Centre Sales Manager UKISA.

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NEWS
For enterprises the path to artificial intelligence is through robotic process automation
  • Posted on 4th February 2019 in by Phil Alsop

In the age of the fourth industrial revolution, business transformation has become synonymous with robotic process automation (RPA). RPA’s ability to rapidly drive the automation of business processes without disrupting existing enterprise applications has made it essential to any organisation...

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NEWS
Robots are giving us our jobs back
  • Posted on 28th January 2019 in by Phil Alsop

We’re on-the-go 24/7, but somehow the to-do list never seems to get smaller or easier. Everyone is juggling multiple tasks at any given time, and working hard to meet increasing pressures has become the norm way of living. But people are struggling to keep up, with 526,000 workers suffering from...

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NEWS
What will the New Year hold for the world of AI and ML?

2018 was huge for technology, but now that we’ve rung in the new year, it’s time to turn our...

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NEWS
The modern workplace: where bots must be tamed

From robots in manufacturing facilities to software-based bots and personal assistants like Siri...

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NEWS
How can automation save the partner programme?

The challenge for vendors is keeping channel programmes simple while embracing complex new...

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NEWS
How procurement can join the RPA and IoT movement

Organisational departments, from sales and customer service to HR, are reducing their reliance on...

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NEWS
Creating a Chain of Custody

The cloud has fostered incredible levels of innovation and new services that can be rapidly,...

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NEWS
No more spreadsheets: key considerations for SMBs adopting an end-to-end business management solution

For many small and medium-sized businesses, tracking financial and operational data is often done...

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NEWS
Busy Santa Looks to Live Chat and Chatbots for Better Customer Service

With Black Friday arriving a month ahead of Christmas, and with retail industry analysts saying...

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NEWS
Four key considerations for enterprises starting their journey into machine learning

Machine learning is having a profound impact on many organisations. It is enabling functionality...

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Videos

Honeywell and LS Electric at DCW Asia

DCW Asia 2025

Making the most of the Middle East’s digital infrastructure

James Netherwood, Head of Research Middle East, Capacity and Datacloud, discusses the upcoming Capacity Middle East event and the launch of Datacloud Middle East. The events unite over 3,500 executives from...

Making the most of Middle East’s digital infrastructure

James Netherwood, Head of Research Middle East, Capacity and Datacloud, discusses the upcoming Capacity Middle East event and the launch of Datacloud Middle East. The events unite over 3,500 executives from...

Agentic AI, Data Security and Enterprise Productivity in 2026

Softcat’s Dean Gardner (Technology Director) and Adam Harding (Head of OCTO) unpack the findings of the organisation's latest Business Tech Report. From agentic AI and ransomware resilience to sustainability...

News

Navigating cloud security in an AI-driven landscape

With AI adoption accelerating, cloud security faces unprecedented challenges. This article explores some of the key factors complicating contemporary cybersecurity strategies.

SolarWinds updates 2026 partner programme to enhance support

SolarWinds has introduced updates to its 2026 partner programme, including new benefits, enablement resources, and demand generation support for partners.

MSPs Explore Automation, AI, and Security at NinjaOne Roundtables in London and Manchester

NinjaOne roundtables highlighted how MSPs can leverage automation, AI, and security to simplify workflows and scale their business.

Riello UPS announces new M2X modular power system

Riello UPS has introduced the M2X, a modular protection solution for smaller data centres, aimed at supporting reliability and operational efficiency.

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