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NEWS
Bringing together Blockchain, Internet of Things and Artificial Intelligence: Turning Skynet into reality
  • Posted on 25th February 2019 in by Phil Alsop

Keith Bedell-Pearce, Chairman at 4D Data Centres, on Blockchain, IoT and AI.

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NEWS
Are Machines the New Face of Customer Service?
  • Posted on 18th February 2019 in by Phil Alsop

If you prefer not to deal with people when shopping, you’re not alone. Mitel’s recent study of 5,000 consumers around the world uncovered that on average a quarter of consumers never want to deal with a human when shopping online. By Shameem Smillie, Contact Centre Sales Manager UKISA.

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NEWS
For enterprises the path to artificial intelligence is through robotic process automation
  • Posted on 4th February 2019 in by Phil Alsop

In the age of the fourth industrial revolution, business transformation has become synonymous with robotic process automation (RPA). RPA’s ability to rapidly drive the automation of business processes without disrupting existing enterprise applications has made it essential to any organisation...

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NEWS
Robots are giving us our jobs back
  • Posted on 28th January 2019 in by Phil Alsop

We’re on-the-go 24/7, but somehow the to-do list never seems to get smaller or easier. Everyone is juggling multiple tasks at any given time, and working hard to meet increasing pressures has become the norm way of living. But people are struggling to keep up, with 526,000 workers suffering from...

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NEWS
What will the New Year hold for the world of AI and ML?

2018 was huge for technology, but now that we’ve rung in the new year, it’s time to turn our...

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NEWS
The modern workplace: where bots must be tamed

From robots in manufacturing facilities to software-based bots and personal assistants like Siri...

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NEWS
How can automation save the partner programme?

The challenge for vendors is keeping channel programmes simple while embracing complex new...

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NEWS
How procurement can join the RPA and IoT movement

Organisational departments, from sales and customer service to HR, are reducing their reliance on...

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NEWS
Creating a Chain of Custody

The cloud has fostered incredible levels of innovation and new services that can be rapidly,...

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NEWS
No more spreadsheets: key considerations for SMBs adopting an end-to-end business management solution

For many small and medium-sized businesses, tracking financial and operational data is often done...

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NEWS
Busy Santa Looks to Live Chat and Chatbots for Better Customer Service

With Black Friday arriving a month ahead of Christmas, and with retail industry analysts saying...

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NEWS
Four key considerations for enterprises starting their journey into machine learning

Machine learning is having a profound impact on many organisations. It is enabling functionality...

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Videos

Interview with Techbuyer at DCW 2026

Data Centre World 2026

Elevating MSP support: becoming trusted advisors in a complex IT landscape

Antoine Jebara, Co-Founder and GM of Channel & Alliances at JumpCloud, explores how managed service providers can move beyond transactional roles to become true business partners. He dives into practical...

Building trusted partnerships in the channel: AI, culture and the future of MSPs

In this conversation, Sam Lambert, EMEA Channel Director at Gigamon, and Richard Betts, Founder and CEO of Vizst Technology, share candid insights into how AI is reshaping security operations. They explore...

Interview with Tudertechnica at DCW 2026

Data Centre World 2026

News

Teleport introduces Beams for AI agent security

Teleport reveals Beams, a runtime designed to provide secure, isolated environments and managed identity for AI agents in production infrastructure.

SentinelOne and Cloudflare introduce AI security integration

SentinelOne and Cloudflare integrate AI capabilities to support automated threat detection and consolidated security data for enterprise environments.

Dell Technologies enhances security for quantum and AI challenges

Dell expands its security measures to help protect organisations against quantum computing and AI threats, enhancing cyber resilience and threat detection.

Huntress extends ITDR solution to Google Workspace

Huntress expands its Managed ITDR coverage to Google Workspace, providing organisations with enhanced detection and response for identity-based threats in cloud environments.

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