Disrupt or die? Start with the fundamentals
  • Posted on 13th August 2018 in by Phil Alsop

Your digital strategy must be driven by a clear understanding of the customer’s needs and the way your products relate to them. Digital transformation doesn’t require a radical rethink of a business model that previously brought success – it simply means leveraging better, more...

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Where will the retail industry be in 10 years’ time?
  • Posted on 9th August 2018 in by Phil Alsop

By Anil Gandharve, VP and head of Retail, CPG and Manufacturing, Mindtree.

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How to spot a failing digital transformation project
  • Posted on 8th August 2018 in by Phil Alsop

By Nick Keen, Project Manager at Cloud Technology Solutions .

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The customer service battle: digitalisation vs the human touch
  • Posted on 2nd August 2018 in by Phil Alsop

There’s an ongoing battle between digitalisation and the drive to consistently achieve the all-important human touch in customer service. Chatbots, automation and artificial intelligence are solving the woes of customer service teams — and customers — worldwide. Or so it would seem.

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Making Change Stick: Secrets for Managing Tech-driven Change

By Paul Whitelam, Senior Vice President, Global Marketing, ClickSoftware.

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Why are there still expensive IT failures?

From banking to the NHS, airlines to the MoD, the list of expensive IT project failure shows no...

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What does the 2018 World Cup teach us about resilience?

By Sandra Bell, Head of Resilience, Sungard Availability Services.

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Possibilities unlocked with Virtual Reality

By Mike Guinan, Workstation Sales Lead, Dell UK.

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DataOps: bridging the divide

By Eric Schrock, CTO at Delphix.

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Navigating the 21st century IT landscape

By Neil Bramley, B2B Client Solutions Business Unit Director, Toshiba Northern Europe.

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When is the word ‘disruption’ actually meaningful?

Is disruption another buzzword soon to be outdated, or should businesses be paying attention to...

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Paradise lost and found: how AI and analytics found the UK’s best place

By John Spooner, Head of Data Science at SAS UK & Ireland.

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Videos

Brad Johnson, Director, Industry Executive for Electric Utilities at Bentley Systems, explains how smart data centre developers are already recognising that real engineering value lives beyond the fence line....
Gavin Guinane, Field CTO EMEA at Glean, discusses how enterprises are struggling with AI agent sprawl, governance challenges, and proving ROI at scale. He explores the importance of structured agent...
Data Centre World - Frankfurt 2026
In this interview, Doni Brass, SVP Product Strategy & Community, discusses findings from the latest threat report showing widespread credential compromise across SMBs. He explains how attackers are bypassing...

News

Tenable reveals AI-driven enhancements in its Tenable One platform, aiming to optimise cloud threat detection and remediation for security teams.
NetApp and Cisco introduce updated solutions with FlexPod, aiming to empower enterprises in managing AI workloads efficiently and securely.
Rehlko brings UK operations under its platform, aiming to strengthen delivery for data centre lifecycle solutions across EMEA.
Despite significant investments, UK industrial companies face divided views on digital transformation success and productivity.