Driving customer loyalty with artificial intelligence
  • Posted on 28th November 2017 in by Phil Alsop

By Dave Campbell, Vice President of Customer Engagement & Support at LogMeIn.

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NEWS
Turning the challenges of future cities into opportunities
  • Posted on 27th November 2017 in by Phil Alsop

Patrik Sj?stedt, co-head of Hitachi's Social Innovation Business in Europe, discusses how intelligent technology within ‘smart cities’ will bring real benefits to its citizens.

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Channel leaders optimistic of capitalising on disruptive factors
  • Posted on 24th November 2017 in by Phil Alsop

Channel leaders have identified the General Data Protection Regulation (GDPR) as the biggest disruptive factor in the IT channel between now and 2020. This is according to research carried out by OnePoll, commissioned by Agilitas, the leading European innovator of customer driven IT channel...

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Digital Transformation – What Happens Next?
  • Posted on 22nd November 2017 in by Phil Alsop

‘Digital workplaces are the natural conclusion’ says Jordi Suner, vice-president, product management, ASG Technologies.

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Austerity revolutionising customer service delivery in local government

John McMahon, product director at IEG4, an enabler of digital services in the public sector,...

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NEWS
New Digital Business Models Create New Headaches

By Oliver Guy, Global Industry Director for Retail, Software AG.

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The generation game: bridging the knowledge gap

By Chris Ducker, Senior Director of global proposition strategy at Sungard Availability Services.

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Why modern IT must embrace social

By Gavin Russell, CEO, Wavex.

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Harder, better, faster, stronger?

When does artificial intelligence trump traditional customer service?

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Technology is a gamechanger for sport

By Darren Watkins, managing director for VIRTUS Data Centres.

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Ten reasons for embracing SDN as part of digital transformation

By Tony Judd, Managing Director, Enterprise EMEA at Verizon.

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Videos

Mostyn Thomas, Senior Director of Security EMEA at Pax8, breaks down how ransomware is evolving, what the new Cyber Essentials standards mean in practice, why attackers are increasingly targeting supply...
Ryan Parker, Phononic's President & COO, discusses the data centre thermal management challenge, the company’s GPU HBM cooling solution and introduces the idea of Thermal Fabric, a real-time thermal control...
Data Centre World 2026
Data Centre World 2026

News

Yan Evans has been appointed Managing Director for the Global Data Centre Business at Güntner Group, with responsibility for the company’s activities in the data centre sector.
Barracuda research reveals how attackers leverage device code authentication for persistent access, highlighting the need for improved security measures.
A demonstration of hydrogen-fuelled engines has been completed as part of testing for data centre backup power applications.
European organisations confront a costly inefficiency in their cloud-first strategies, affecting AI deployment and infrastructure resilience.