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Turning the tide: Using voice biometrics to win the war against contact centre fraudsters

Contact centre fraud costs businesses hundreds of millions of pounds every year, but the growing adoption of voice biometrics looks set to put an end to that.  Tom Harwood, Co-Founder and Chief Product Officer at Aeriandi discusses how criminals are increasingly finding their own voices being used against them.

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Enhancing experience by digitalising people practices

Prithvi Shergil, CHRO at HCL Technologies, examines the benefits of digitalisation and how HR teams can adopt technology to revolutionize talent acquisition and employee experience.

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The inevitable future of the connected business: are you ready?

By Rob Wells, senior director, Northern Europe, NETGEAR.

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Top challenges and opportunities for digital transformation in the public sector

By Eduardo Cruz, Regional VP Sales - UK & Northern Europe.

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A safe introduction to BYOD

Cloud-based automation software can make BYOD a secure and practical option for businesses.

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UK Data Centres - the unsung heroes of the tech revolution?

By Jack Bedell-Pearce, Managing Director, 4D.

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Huawei Agile Solution Improves Jumeirah Group

Huawei helps the Jumeirah Group build a robust and agile IT department to support the rapid business expansion of the group.

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