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IT Management + Service

NEWS

Park Place Technologies bolsters Ireland tech investment

Park Place opens state-of-the-art Support and Operations Centre in the heart of County Cork.

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NEWS

Apptio improves technology investment decision-making

Portfolio-wide enhancements to Business Intelligence reports, cloud optimization capabilities and agile planning enable better technology investment decisions.

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NEWS

Resiliency remains elusive for many

71% of US companies cited supply chain disruption as the biggest issue; in the UK 73% Brexit remains the primary source of disruption.

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NEWS

Employees say hybrid work makes them happier and more productive

Only 1 in 5 employees feel their organisation is very prepared for hybrid working.

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NEWS

Princess Alexandra Hospital NHS Trust delivers streamlined IT Services with Freshworks

Freshservice is enabling clinicians to focus on the core business of patient care, by freeing up time lost to common IT queries.

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NEWS

BT aims for £25m in savings by leaping towards AI-led operations with ServiceNow

BT’s Digital unit is working to modernise the Group’s service management with the delivery of a unified service management platform, ServiceNow.

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Latest Video

Stephane Zantain on Customer Engagement

Stephane Zantain, Head of Customer Engagement, Europe, at Capgemini Invent, explains why customer engagement depends on being able to recreate one-to-one relationships despite complex touchpoints.

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ServiceNow and SoftwareOne form strategic partnership

Strategic collaboration combines ServiceNow’s leading AI and workflow automation capabilities and...

Kong's Context Mesh: bridging the enterprise AI integration gap

Kong introduces Context Mesh, a tool to seamlessly connect enterprise data with AI agents, aiming...

Next-gen collaboration: enhancing Vodafone's cable network

HUBER+SUHNER and Aurora Networks collaborate to enhance Vodafone’s cable network with next-gen...

AI adoption surges amidst data vulnerabilities

Businesses are embracing AI despite data concerns, highlighting a need for strong infrastructure...

UCEN Manchester becomes official Check Point SecureAcademy partner

UCEN Manchester partners with Check Point to provide students with cybersecurity education and...

UK businesses gear up for quantum computing disruption by 2030

UK business leaders anticipate quantum computing disruption by 2030, with strategic focus largely...

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