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IT Management + Service

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Centrica modernises applications with VMware Tanzu

VMware is empowering Centrica in its mission to help customers live sustainably, simply, and affordably by providing better visibility into the company’s cloud-native applications running on Amazon Web Services (AWS).

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NEWS

BT doubles down on AIOps with Dynatrace

BT’s Digital unit is partnering with Dynatrace, making it a core component of a new service management stack for BT Group.

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NEWS

Modernisation cannot succeed without observability

This year's VMware State of Observability report notes an increase in organizations recognizing the business benefits modern observability can bring. Learn about that and other key findings.

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NEWS

Three in four consumers ready to walk away if customer service is poor

Survey highlights scale of frustrations with the pandemic customer experience.

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NEWS

LogicMonitor expands to new R&D centre in Pune, India

Looks to increase company’s Indian employee base by at least 25 percent this year further establishing India as a key location for LogicMonitor’s continued growth.

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NEWS

Emovis UK chooses Progress

Global leader in toll-based mobility solutions uses Progress WhatsUp Gold to shorten issue detection, response, and resolution time for 400-server environment.

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Latest Video

Stephane Zantain on Customer Engagement

Stephane Zantain, Head of Customer Engagement, Europe, at Capgemini Invent, explains why customer engagement depends on being able to recreate one-to-one relationships despite complex touchpoints.

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ALE empowers IT data driven decisions with OmniVista Cirrus Release 10

Alcatel-Lucent Enterprise launches its next generation network management system, OmniVista Cirrus...

Freshworks and Pink Elephant EMEA join forces

Pink Elephant EMEA becomes a Freshworks-authorized reseller and implementation partner to bring...

BMG and Iron Mountain partner on workplace transformation

BMG partners with Iron Mountain to enhance workplace transformation, aiming to blend physical moves...

Challenges loom as AI governance struggles to keep pace

ShareGate research highlights the challenges organisations face as AI adoption outpaces existing...

ITV keeps Brits entertained during lockdown with Freshworks

Freshworks’ Freshservice ITSM software drives agility and cost savings for ITV’s support team...

Gartner highlights companies to watch in AI technology

Gartner reveals top contenders in the AI race, highlighting companies setting trends in various...

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