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IT Management + Service

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Centrica modernises applications with VMware Tanzu

VMware is empowering Centrica in its mission to help customers live sustainably, simply, and affordably by providing better visibility into the company’s cloud-native applications running on Amazon Web Services (AWS).

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NEWS

BT doubles down on AIOps with Dynatrace

BT’s Digital unit is partnering with Dynatrace, making it a core component of a new service management stack for BT Group.

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NEWS

Modernisation cannot succeed without observability

This year's VMware State of Observability report notes an increase in organizations recognizing the business benefits modern observability can bring. Learn about that and other key findings.

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NEWS

Three in four consumers ready to walk away if customer service is poor

Survey highlights scale of frustrations with the pandemic customer experience.

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NEWS

LogicMonitor expands to new R&D centre in Pune, India

Looks to increase company’s Indian employee base by at least 25 percent this year further establishing India as a key location for LogicMonitor’s continued growth.

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NEWS

Emovis UK chooses Progress

Global leader in toll-based mobility solutions uses Progress WhatsUp Gold to shorten issue detection, response, and resolution time for 400-server environment.

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Latest Video

Stephane Zantain on Customer Engagement

Stephane Zantain, Head of Customer Engagement, Europe, at Capgemini Invent, explains why customer engagement depends on being able to recreate one-to-one relationships despite complex touchpoints.

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Island and Pax8 launch SMB security platform

Island for SMBs launched on Pax8 Marketplace, aiming to simplify tech for MSPs with a unified...

Dynatrace unveils agentic AI at Perform

Dynatrace announces upgrades designed to elevate AI-driven observability, with impacts on IT...

Paessler presents Paessler Building Monitor, an IoT monitoring solution for the sustainable management of buildings

Paessler AG is releasing a new solution for facility managers and building owners: the new software...

Web performance monitoring enhancements

Orion Platform-based Web Performance Monitor (WPM) 3.0 and SaaS-based SolarWinds Pingdom to provide...

Bridging the AI adoption gap in the manufacturing industry

Exploring the challenges and aspirations of AI adoption in the manufacturing sector, amidst the...

Transforming AI capabilities: the launch of Siemens Intelligence Center X

Siemens introduces Intelligence Center X, aiming to streamline industrial AI integration to enhance...

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