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IT Management + Service

NEWS

Cloud cost management for Azure

Provides business intelligence and smart forecasting to reduce capital expenditure in AWS and Microsoft Azure for multiple accounts.

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NEWS

Manchester Airports Group selects ServiceNow

Manchester Airports Group (MAG), the largest UK airport operator, partners with ServiceNow to transform its onboarding process for colleagues across its three airport locations.

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NEWS

Kyndryl introduces new platform, Kyndryl Bridge

Platform brings transparency, order, and greater access to the latest technology innovations for customers.

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NEWS

ServiceNow unveils the Now Platform Tokyo release

Latest Now Platform update includes features that empower people to do their best work, create seamless experiences, and accelerate innovation at scale.

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NEWS

Riverbed launches Alluvio IQ Unified Observability Service

New cloud-native, SaaS-delivered service to help IT teams address the challenges caused by today’s complex IT environments, resource constraints, and data silos through AI and machine learning.

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NEWS

Rising customer expectations makes “exceptional” the new service baseline

New Zendesk study shows 66% of customers are less patient than last year, while 64% of companies say customer service has a direct impact on business performance.

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Latest Video

Stephane Zantain on Customer Engagement

Stephane Zantain, Head of Customer Engagement, Europe, at Capgemini Invent, explains why customer engagement depends on being able to recreate one-to-one relationships despite complex touchpoints.

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Snow Software acquires Embotics

Snow fortifies its ability to deliver complete technology intelligence with Embotics’...

Quest introduces new features to KACE offerings

New release of KACE Systems Management Appliance (SMA) makes it easy to manage Windows 10 updates...

Node4 and Nerdio partner to enhance Azure virtual desktop services

Node4 and Nerdio announce a strategic partnership to enhance Azure Virtual Desktop delivery for...

Paessler reveals the biggest frustrations and challenges for IT system administrators

False positives and incorrect notifications about possible problems are the main source of...

Nutanix launches Nutanix Central

Company will extend universal cloud operating model to consistently run apps and data anywhere.

Paving the way to the software-defined data centres

ISM makes it easier for businesses to efficiently manage software-defined data centres.

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