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IT Management + Service

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Centrica modernises applications with VMware Tanzu

VMware is empowering Centrica in its mission to help customers live sustainably, simply, and affordably by providing better visibility into the company’s cloud-native applications running on Amazon Web Services (AWS).

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NEWS

BT doubles down on AIOps with Dynatrace

BT’s Digital unit is partnering with Dynatrace, making it a core component of a new service management stack for BT Group.

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NEWS

Modernisation cannot succeed without observability

This year's VMware State of Observability report notes an increase in organizations recognizing the business benefits modern observability can bring. Learn about that and other key findings.

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NEWS

Three in four consumers ready to walk away if customer service is poor

Survey highlights scale of frustrations with the pandemic customer experience.

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NEWS

LogicMonitor expands to new R&D centre in Pune, India

Looks to increase company’s Indian employee base by at least 25 percent this year further establishing India as a key location for LogicMonitor’s continued growth.

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NEWS

Emovis UK chooses Progress

Global leader in toll-based mobility solutions uses Progress WhatsUp Gold to shorten issue detection, response, and resolution time for 400-server environment.

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Latest Video

Stephane Zantain on Customer Engagement

Stephane Zantain, Head of Customer Engagement, Europe, at Capgemini Invent, explains why customer engagement depends on being able to recreate one-to-one relationships despite complex touchpoints.

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Unlocking growth: The untapped potential of simplifying enterprise software

A new report reveals the hidden costs of software complexity in business, urging simplicity to...

Survey explores tech skills gap

Annual IT Pro Day survey highlights need to increase upskilling and tech pro confidence.

Teradata and ServiceNow partner

New integration with ServiceNow® Workflow Data Fabric connects, understands, and activates...

DSIT's IT investment to boost digital agility

The Department for Science, Innovation and Technology is investing in advanced tech to enhance...

Tech Mahindra and Microsoft introduce AI platform for telecom data

Tech Mahindra partners with Microsoft to launch an AI platform for telecoms, aiming to enhance data...

Unlocking workforce potential: unveiling UKG Bryte for pro workforce management

UKG unveils UKG Bryte, an AI assistant for enhancing and streamlining workforce operations in the...

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