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Stephane Zantain on Customer Engagement

Stephane Zantain, Head of Customer Engagement, Europe, at Capgemini Invent, explains why customer engagement depends on being able to recreate one-to-one relationships despite complex touchpoints.

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SailPoint launches shadow AI remediation to secure unauthorised AI usage

SailPoint introduces a novel AI governance solution to monitor and control unauthorised AI tool...

AI security enhancements in Black Duck Polaris platform

Discover how Black Duck's latest development aims to keep you ahead of AI-driven cyber threats with...

Gaining ground with CPM

By Mayke Nagtegaal, Messagebird.

Cisco launches Performance Insight and Visibility for Modern Applications on AWS  

New business metrics for Cisco Cloud Observability enable customers to significantly enhance...

Fujitsu launches SystemInspection Services

Discovery Services help define a baseline for data-driven transformation, taking a deep dive into...

Rovo and the rise of the AI-native organisation

An examination of how Atlassian’s Rovo and Teamwork Graph introduce AI-driven automation into...

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