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Stephane Zantain on Customer Engagement

Stephane Zantain, Head of Customer Engagement, Europe, at Capgemini Invent, explains why customer engagement depends on being able to recreate one-to-one relationships despite complex touchpoints.

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Zscaler and ServiceNow integrate

Zscaler has announced new integrations with ServiceNow, enabling advanced visibility, access...

Cybersecurity skills shortage: A crisis for EMEA organisations

An escalating cybersecurity skills crisis demands a fundamental shift in organisational strategy,...

How AI and data could reshape the infrastructure landscape by 2026

Rising investments are bringing new challenges for infrastructure. AI, predictive analytics, and...

Fujitsu launches SystemInspection Services

Discovery Services help define a baseline for data-driven transformation, taking a deep dive into...

Puppet by Perforce: Here’s why nobody’s really ready for NIS2

Despite being published in late 2022 and coming into effect in January 2023, the second Network and...

Michelin accelerates integrated business planning

Leading global tire manufacturer and longtime JDA customer deploys JDA Sales & Operations Planning...

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