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Stephane Zantain on Customer Engagement

Stephane Zantain, Head of Customer Engagement, Europe, at Capgemini Invent, explains why customer engagement depends on being able to recreate one-to-one relationships despite complex touchpoints.

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DocuWare Introduces Intelligent Document Processing (DocuWare IDP)

Beacon, NY, Dec 20, 2024– DocuWare unveils its AI-powered Intelligent Document Processing...

IT ops and security staff leave businesses at risk

Two thirds (67%) of businesses say that driving collaboration between security and IT ops teams is...

BCS Consultancy's expansion in Africa

BCS Consultancy expands its global reach with a new office in Cape Town, aiming to strengthen local...

Capita expands AI training programme with multiverse partnership

Capita is expanding its partnership with Multiverse to train 250 additional employees in AI skills,...

Data validation and governance: key focus for 2026

The Workiva 2026 Benchmark Survey highlights data validation and governance as top priorities for...

Digital.ai and Scaled Agile expand partnership

Digital.ai has expanded its strategic partnership with Scaled Agile. The newly expanded partnership...

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