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Stephane Zantain on Customer Engagement

Stephane Zantain, Head of Customer Engagement, Europe, at Capgemini Invent, explains why customer engagement depends on being able to recreate one-to-one relationships despite complex touchpoints.

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How AI and data could reshape the infrastructure landscape by 2026

Rising investments are bringing new challenges for infrastructure. AI, predictive analytics, and...

Cloudera unveils private AI solutions for on-premise data centers

Cloudera's latest release brings private AI capabilities on-site, enhancing security and...

Solgari expands partnership with Cognizant to enhance customer engagement

Solgari and Cognizant team up to streamline procurement and deployment of customer engagement...

Renaissance partners with TP-Link for enhanced networking solutions in Ireland

Renaissance teams up with TP-Link to expand networking solutions, utilising TP-Link's Omada...

NinjaOne enhances IT monitoring with integrated asset management solution

NinjaOne has launched an IT Asset Management feature designed to give IT teams greater visibility...

Survey explores tech skills gap

Annual IT Pro Day survey highlights need to increase upskilling and tech pro confidence.

IT Management + Service