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Stephane Zantain on Customer Engagement

Stephane Zantain, Head of Customer Engagement, Europe, at Capgemini Invent, explains why customer engagement depends on being able to recreate one-to-one relationships despite complex touchpoints.

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Arrow Electronics reveals global networked experience centres

Arrow Electronics introduces experience centres in the US and Sweden to aid partners in leveraging...

Cognizant to acquire Linium

Cognizant has agreed to acquire Linium, a cloud transformation consultancy group specialising in...

Revolutionising talent management: A new path for UK tech consultancies

UK tech consultancies face skills shortages while holding idle talent, costing billions. Talent...

Chronosphere unveils AI-guided troubleshooting to transform incident resolution

Chronosphere introduces innovative AI-guided solutions to enhance production incident...

AI-driven learning in enterprise education

Skillsoft reports growth in AI-native learning adoption as organisations increasingly use...

Smart Communications strengthens global alliances with SVP appointment

Smart Communications announces Satish Shenoy as Senior VP to enhance global partner strategy and...

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