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Stephane Zantain on Customer Engagement

Stephane Zantain, Head of Customer Engagement, Europe, at Capgemini Invent, explains why customer engagement depends on being able to recreate one-to-one relationships despite complex touchpoints.

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ControlMonkey expands cloud configuration disaster recovery for improved resilience

ControlMonkey augments its platform to protect and restore observability configurations,...

Encryption: A cornerstone in modern data protection

The annual survey underscores the growing role of encryption in safeguarding data amidst evolving...

TELUS and RingCentral integrate AI capabilities into Business Connect

TELUS and RingCentral integrate AI features into Business Connect to support business...

Mid-market organisations grapple with IT skills shortage

Node4's report reveals a severe shortage of IT professionals in mid-market firms, primarily...

OutSystems reveals agentic systems engineering for enterprise AI development

OutSystems introduces a new AI development approach, enhancing enterprise software with Agentic...

Expanding enterprise AI and Azure capabilities

Cognizant is set to acquire 3Cloud, enhancing its Azure and AI capabilities for enterprise AI...

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