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Stephane Zantain on Customer Engagement

Stephane Zantain, Head of Customer Engagement, Europe, at Capgemini Invent, explains why customer engagement depends on being able to recreate one-to-one relationships despite complex touchpoints.

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AlphaSense expands global operations across APAC and EMEA

AlphaSense strengthens its presence in APAC and EMEA, aiming to enhance AI capabilities and expand...

NinjaOne's valuation surge in a burgeoning IT landscape

NinjaOne has reached a valuation of approximately $12.3 billion, following a period of growth and...

ElectraLink selects DXC Technology to deliver transformative digital IT platform

DXC Technology has signed an agreement with ElectraLink, the central body responsible for operating...

THE ICONIC elevates customer experience with Datadog's observability platform

THE ICONIC uses Datadog to unify its observability, with the aim of supporting a more consistent...

ServiceNow launches platform expansion with the Utah release

Latest Now Platform release unveils AI-powered process mining with RPA capabilities, search,...

Oracle enhances AI integration with Google Cloud

Oracle has expanded its partnership with Google Cloud, adding new AI capabilities and regional...

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