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Stephane Zantain on Customer Engagement

Stephane Zantain, Head of Customer Engagement, Europe, at Capgemini Invent, explains why customer engagement depends on being able to recreate one-to-one relationships despite complex touchpoints.

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Ensono launches Service Mapping

Ensono has launched Ensono Envision® Service Mapping, giving IT organizations insights into their...

ScienceLogic expands in EMEA

Opens new Glasgow office and announces customer momentum amid company’s strongest quarter ever...

Getronics wins major global contract with Intersnack

Seven-year ICT services contract spans 23 countries and 10,000 staff.

Redefining cloud native management

New federated cluster management offering eases security compliance with centralized policy...

Advania UK enhances its market leadership with strategic acquisitions

Advania UK cements its leading position in the UK tech sector following the integration of CCS...

Unifying End-to-End Security and IT Operations

CrowdStrike has introduced new innovations that unify security and IT to stop breaches on the...

IT Management + Service