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Five9 hires leading Gartner CX Analyst Steve Blood

Five9, provider of the Intelligent CX Platform, has appointed Steve Blood as Vice President of Market Intelligence and Evangelism at Five9. Based in Europe, Blood will focus on shaping and elevating Five9’s positioning as it expands its global leadership in customer experience.

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NEWS
Lakeside Software unveils AI-powered SysTrack Intelligence Package
  • Posted on 19th March 2024 in Vendor by Phil Alsop

Proprietary AI engine identifies issues before an influx in help desk tickets.

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NEWS
Nearly half of UK IT decision makers think AI will make their companies’ services redundant

Nearly half (49%) of UK IT decision makers surveyed think AI will make their companies’ services redundant in 3-5 years, according to a new survey commissioned by Auxilion, provider of digitally transformative IT services and solutions.

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NEWS
Infinera introduces line of high-performance 1.6 Tb/s optics
  • Posted on 15th March 2024 in Vendor by Phil Alsop

Infinera has introduced a new line of high-speed intra-data center optics based on monolithic indium phosphide (InP) photonic integrated circuit (PIC) technology.

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NEWS
KPMG and Databricks form strategic alliance to boost AI innovation

KPMG UK has formed a strategic alliance with Databricks, a leader in data and artificial...

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NEWS
Juniper Networks introduces new Partner Advantages

Juniper Partner Advantage 2024 expands its partner ecosystem and AI-Native Networking offerings to...

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NEWS
Kao Data appoints Kalay Moodley as its new Chief People Officer

Kalay Moodley joins Kao Data from Digital Realty, following a long-standing and rewarding career...

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NEWS
Bridewell acquires Arculus Cyber Security

Arculus’ public sector cyber security expertise supports Bridewell’s Critical National...

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NEWS
Securing the future together

FluidOne and its Cyber Security Associates division (CSA) acquire SureCloud Cyber Services to...

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NEWS
Hiren Vaghela joins nLighten UK

nLighten UK has appointed Hiren Vaghela as the latest member of its fast-growing UK sales team. In...

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NEWS
Equinix announces leadership succession plans

CEO to move to Executive Chair and Google Cloud Exec selected as next CEO.

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NEWS
Celonis appoints Rupal Karia as new UK&I leader

Celonis, the global leader in Process Mining, announces the appointment of Rupal Karia as VP &...

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Videos

Sustainability and advanced storage performance go hand in hand

Eric Herzog, Chief Marketing Officer at Infinidat, outlines how and why Infinidat has seen outstanding success with the launch of the InfiniBox® G4 Family, creating a new foundation for the future with...

Helping to scale the next generation of optical connectivity

Benoit Fleury, CPO Business Director at Corning, explains how Corning is collaborating with GlobalFoundries to develop detachable fibre connector solutions for the GF Fotonix™ silicon photonics platform. The...

Some essential strategies to help optimise cybersecurity

Irvin Shillingford - Regional Manager Northern Europe at Hornetsecurity, discusses the results from the company's annual Ransomware Impact Report, with a rise in ransomware attacks the headline finding. Irvin...

Enterprise-grade cybersecurity, simplified for SMEs

Richard Jelbert, CEO of Cyberrock, discusses how, in today’s fast-changing digital landscape, businesses of all sizes face relentless cyber threats often without the dedicated resources or in-house expertise...

Expert Opinions

2026’s Perfect Storm: AI Growth vs. Power Availability

TES Power’s Managing Director, Michael Beagan explores the top five power challenges the data centre industry may face in 2026, in light of the surge in AI. With a huge increase in demand, power is becoming...

Why a unified data stack matters in the era of AI agents

By Dael Williamson, EMEA CTO, Databricks.

Redefining ROI: Why flexible IT consumption is reshaping business value

By Dave Adamson, Solutions Director at Creative ITC.

The all-in-one platform trap: why depth, not just breadth, wins for MSPs

By Pete Wilson, Senior Director, Channel Sales EMEA, Illumio.

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