Amdocs expands Microsoft partnership

Using Amdocs’ GenAI platform amAIz, and Microsoft Azure OpenAI Service, extended collaboration will include a GenAI lab and center of excellence to accelerate GenAI adoption and development of robust capabilities to the market.

  • Monday, 26th February 2024 Posted 1 year ago in by Phil Alsop

Amdocs is expanding its strategic partnership with Microsoft to further bring verticalized GenAI capabilities to the telecommunications industry, combining Amdocs amAIz platform and Microsoft Azure OpenAI Service.

To ensure ongoing innovation related to GenAI in the telecom industry, Amdocs and Microsoft will also establish a dedicated lab and center of excellence to further productize GenAI applications, accelerating the adoption of GenAI technologies for communications service providers (CSPs). Amdocs and Microsoft are already engaging with leading CSPs around the world, implementing their joint go-to-market strategy.

“The enhanced strategic partnership between Microsoft and Amdocs marks a significant advancement in bringing state-of-the-art generative AI capabilities to the forefront of the telecommunications sector,” said Anthony Goonetilleke, Group President of Technology and Head of Strategy, Amdocs. “Together, Microsoft and Amdocs contribute decades of cloud, AI and telecom expertise to ensure we deliver exceptional generative AI-enhanced customer experiences that span care, commerce, network and operations. The collaboration is designed to drive tangible business results by combining deep expertise in the communications industry with world-class, trusted generative AI technology and industry verticalization that propels customers from experimentation to carrier-grade outcomes. The amAIz platform accelerates data ingestion, introduces our patent-pending Large Language Model (LLM) routing capabilities, enhances model precision through Retrieval Augmented Generation (RAG), and optimizes token consumption, thereby ensuring cost-effectiveness.”

“Our continued work with Amdocs demonstrates our mutual commitment to industry innovation by helping CSPs accelerate their transformation enabled by GenAI,” said Silvia Candiani, Vice President, Telecommunications and Media at Microsoft. “By using Amdocs’ telco solutions and deep industry expertise, along with the trusted, enterprise-class Microsoft Azure OpenAI Service, we can help drive business transformation for CSPs worldwide while also bringing innovative use cases to market for both consumer and enterprise customers.”

Cynomi unveils ELEVATE

Posted 15 minutes ago by Aaron Sandhu
Cynomi introduces ELEVATE, a partner program designed to drive scalability and growth in cybersecurity services with zero setup and quick ROI.
Sophos collaborates with Secureworks to enhance partner growth with a new integrated program leveraging innovative security solutions.
TD SYNNEX has been awarded AI Partner of the Year, recognising its efforts in AI solutions and partner enablement.
Confluent announces a $200 million investment to enhance its partner ecosystem, driving innovation and real-time data solutions in an AI-driven world.
Assured Data Protection announces organisational changes to strengthen its growth trajectory, appointing Stacy Hayes as Chief Strategy Officer and...
Calero introduces a new SaaS Management offering to streamline IT processes, optimise resources, and centralise data for today's technology-driven...
Parallel Works introduces its ACTIVATE AI Partner Ecosystem, enhancing AI infrastructure with scalable, integrated solutions across hybrid cloud...

Zurich Insurance Group acquires BOXX Insurance Inc.

Posted 3 days ago by Aaron Sandhu
BOXX Insurance is set to join Zurich Insurance Group, continuing its mission in cyber insurance and protection as an independent entity.