Zoom's Q4 and Full Fiscal Year Results Showcase Revenue Growth and Profitability

Zoom's founder and CEO, Eric S. Yuan, highlighted the introduction of Zoom AI Companion, a generative AI digital assistant aimed at elevating productivity, team effectiveness, and skill development across the Zoom platform. Yuan stated, "In FY24, we unveiled Zoom AI Companion, our generative AI digital assistant, aimed at boosting productivity, enhancing team effectiveness, and fostering skill development across the Zoom platform. We're committed to democratizing AI accessibility, offering it to all our customers regardless of business size, included at no extra charge with a paid license.”

In the fourth quarter, Zoom reported total revenue of $1,146.5 million, marking a 2.6% year-over-year increase. The company achieved a GAAP income from operations of $168.5 million, with a GAAP operating margin of 14.7%, showcasing robust profitability. Non-GAAP income from operations for the same period reached $443.7 million, with a non-GAAP operating margin of 38.7%.

For the full fiscal year 2024, Zoom's total revenue stood at $4,527.2 million, reflecting a 3.1% year-over-year growth. The company's GAAP income from operations for the fiscal year reached $525.3 million, with a GAAP operating margin of 11.6%. Non-GAAP income from operations amounted to $1,774.9 million, with a non-GAAP operating margin of 39.2%.

Customer metrics also highlighted Zoom's strong performance, with approximately 220,400 Enterprise customers reported, marking a 3.5% year-over-year increase. The trailing 12-month net dollar expansion rate for Enterprise customers stood at an impressive 101%.

Looking ahead to fiscal year 2025, Zoom anticipates total revenue of approximately $4.600 billion, with a strong focus on sustaining profitability and driving continued innovation to meet evolving customer needs.