Intelliworx partners with Humanity Health Group to deliver comprehensive IT services

Intelliworx has announced a strategic, multi-year partnership with Humanity Health Group, a premier provider of healthcare solutions. This partnership will see Intelliworx deliver a wide range of IT services to support Humanity Health Group's mission of providing high-quality healthcare services across the globe.

Under the terms of the agreement, Intelliworx will provide support for Azure Virtual Desktop, Azure Cloud Services, and a robust cybersecurity framework, including services from its Security Operations Center (SOC).

Additionally, Intelliworx will offer consulting and compliance services for cybersecurity and manage Microsoft 365 licences for Humanity Health Group.

Humanity Health is a leader in healthcare, dedicated to delivering comprehensive healthcare services to communities worldwide. With a focus on innovation, quality care, and patient satisfaction, Humanity Health Group operates a network of healthcare facilities that provide a wide range of medical services. Its commitment to leveraging technology to improve healthcare outcomes makes it a perfect partner for Intelliworx.

Commenting on the partnership, Shane Maher, Managing Director of Intelliworx, said: "We are thrilled to partner with Humanity Health Group to provide our advanced IT services.

“By leveraging our expertise in cybersecurity, Azure and Microsoft 365, we aim to support Humanity Health Group in their mission to deliver high quality healthcare services. This collaboration represents a significant step forward in enhancing and securing their critical IT infrastructure and overall IT environment."

Fred Cicchini, Group CEO of Humanity Health Group said: "Partnering with Intelliworx is a strategic move for Humanity Health Group. Intelliworx’s extensive experience in managed IT services, especially in cloud and cybersecurity, will be invaluable as we continue to expand our operations and enhance our service offerings. We look forward to a productive partnership that will help us achieve our goal of providing exceptional healthcare to our patients."

Healthcare spending surge and pause

The news comes as global policymakers and healthcare industry leaders are looking to increase healthcare technology spending, but in a way that secures better dividends for end users.

According to Gartner, healthcare and life sciences enterprise IT spending is expected to increase 9.5% in 2024 to around US$265.2 billion. The technology consultancy said industry leaders are increasing spending on IT services and software, with growth rates of 10.4% and 13.4%, respectively, anticipated for the year.

Meanwhile, the World Economic Forum (WEF) noted last year that US$1.8 trillion is spent on global health that makes minimal or no contributions to positive health outcomes. The WEF added that value-based healthcare relies heavily on data and analytics to measure patient outcomes and cost drivers, highlighting that the necessary digital transformation in healthcare is accelerating.

In Australia, the Productivity Commission recently released a paper that estimated better integration of digital technology could save more than $5 billion a year for the country’s healthcare sector.

Maher noted that healthcare providers have been struggling to prioritise efficiency gains from technology investments as the challenge of updating legacy systems, while making investments in cybersecurity, can sometimes be quite significant.

Maher said: “Humanity Health Group are doing something quite rare here in that they’re walking and chewing gum at the same time. The cybersecurity and privacy burden for healthcare companies is higher than in any other industry, for obvious reasons. We’re seeing a lot of industry organisations prioritise these deliverables, at the expense of everything else.”

“What we’d like to congratulate Fred at the team on is ensuring that they’re making the right investments now to protect their stakeholders from cybersecurity risk, while at the same time investing in operational efficiencies that will lower the burden on their workforce and lift patient outcomes. Industry peers have a lot to learn from what they’re doing.”

Fred Cicchini added: “HHG has been fortunate to partner with Intelliworx who have a unique understanding of the healthcare sector and the critical importance of bullet proof data security. From the outset and throughout the leadership team and Shane Maher have gone above and beyond to create a sustainable user experience in a technological environment build on data security and safety.”