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Kyndryl's enhanced agentic AI framework

Kyndryl unveils new AI capabilities to enhance efficiency and scale real-world solutions across diverse industries.

  • Tuesday, 7th October 2025 Posted 3 weeks ago in by Aaron Sandhu

Kyndryl, renowned for its expertise in mission-critical enterprise technology services, has unveiled significant enhancements to its Agentic AI Framework. These upgrades are set to revolutionise AI adoption, providing solutions tailored for scalability across industries. With a robust, customised design process, the enhancements boast an innovative engagement methodology, helping businesses transition from limited proof-of-concept AI projects to highly efficient AI-native solutions.

As Kyndryl continues to roll out forward-thinking solutions, the company is deploying cutting-edge capabilities and leveraging its intellectual property through the Kyndryl Vital approach. This method enables swift project customization, drastically reducing time from design to deployment. As a result, organisations spanning government, banking, insurance, and manufacturing can quickly realise value through AI-native solutions.

According to Martin Schroeter, Chairman and CEO of Kyndryl, their extensive mission-critical infrastructure experience and proprietary consult methodologies position them as a frontrunner in ushering a transformation towards agentic AI. Kyndryl's approach empowers organisations to blend AI agents seamlessly within complex environments, scaling AI implementation across operations.

The company's solid infrastructure-first mindset and long-standing experience with mission-critical systems make it adept at integrating AI-native workflows. Kyndryl's record shows that currently, a significant portion of their contracts involves AI-related solutions encompassing data architecture, cloud, and digital workplace services.

Collaboration is key to Kyndryl's strategy, evident in their partnerships with global alliances and universities. These collaborations aim to develop joint solutions across the ecosystem, supporting the seamless integration of the Agentic AI Framework into core business functions. Furthermore, these partnerships focus on nurturing the next generation of AI professionals.

Central to the framework is a sophisticated capability that orchestrates, secures, and scales clients’ technologies into agentic AI workflows. This is facilitated by Kyndryl’s advanced ingestion capabilities, analysing variables such as code, policies, and business objectives to drive autonomous, transparent operations.

Kyndryl's agent builder tool harnesses reference architectures and a catalog of AI agents to streamline the design, testing, and deployment of AI agents. These agents perform varied tasks, from coding to automating complex processes, while remaining compliant with security standards for mission-critical operations.

The company is pushing the boundary of AI's potential across various sectors by working hand-in-hand with insurance clients on AI-enabled actuarial solutions and collaborating with government partners to enhance multi-department processes. Moreover, Kyndryl’s AI solutions are simplifying extensive client onboarding processes within the banking sector—revolutionising traditional methods to enhance real-time analysis and decision-making capabilities.

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