Digital Business News Videos Expert Opinions

Competition for tech talent

Posted on 21st February 2018 in by Phil Alsop

Information technology (IT) industry executives in the United Kingdom see another year of challenges ahead on the hiring front, according to research from technology industry trade association CompTIA.

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Customer service - the future is virtual

Posted on 20th February 2018 in by Phil Alsop

Twenty-five percent of customer service and support operations will integrate virtual customer assistant (VCA) or chatbot technology across engagement channels by 2020, up from less than two percent in 2017, according to Gartner, Inc.

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Where next for the agritech revolution?

Posted on 20th February 2018 in by Phil Alsop

The race is on to become the dominant digital platform in the agriculture sector, harnessing technologies that boost agricultural productivity through data capture and integration, according to new research from PA Consulting Group.

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Gatwick is world’s first major airport to introduce a cloud-based Flight Information System

Posted on 20th February 2018 in by Phil Alsop

Gatwick’s 1200 cloud-based screens take up only 3Mbps – making the system extremely fast and responsive.

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Filestream’s EDMS supports GDPR compliance and rapid business growth at Kingsley Healthcare

File Stream integrates with DocuSign to provide a digital signature and contract exchange solution...

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Microsoft and Ordnance Survey join forces to teach machines how to identify types of roofs

Machine goes from zero to 87% accuracy in five days.

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Sharp rise in concern over digital threats

Lack of internal resources and exploding cybercrime a ‘perfect storm’ for CISOs and their...

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European Commission awards Wiraya ˆ2m to stimulate artificial intelligence innovation in Europe

Wiraya Activation Intelligence will use machine learning to help mobile operators serve millions of...

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Digital workplace survey – poor communication is reducing staff productivity

A major digital workplace survey of senior IT executives - across 100 medium to large...

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South Gloucestershire selects Civica Digital as transformation partner

New contract with Civica Digital will help boost customer satisfaction and future-proof the council.

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Self-service and AI are redefining how consumers view customer service

Two-thirds (66%) of UK consumers would choose text-based channels over speaking with a live...

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Inertia threatens digital change

A new report released by Harvard Business Review Analytic Services in association with DXC...

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Digital platform offers Robotic Process Automation as a Service

DXC Technology has launched DXC Agile Process Automation (APA), a new digital platform that...

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Two thirds of channel companies eager to enter into new partnerships

Nearly two thirds (61%) of channel businesses are looking for new companies to partner with...

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Six ways AI will develop in 2018

By Kriti Sharma. VP, Artificial Intelligence at Sage.

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Videos

Hot-water cooling addresses the AI power challenge

Dr. Peter de Bock, vice president, Data Center Energy and Cooling Technology, Eaton, discusses what the launch of the NVIDIA Rubin platform means for data centre power demand, explaining that it could be a...

ZincFive: Nickel-Zinc Batteries Explained

Unveiling the science of nickel-zinc (NiZn) batteries. In this video we break down the advantages behind our remarkable chemistry. Discover the key factors that contribute to NiZn's exceptional power, safety,...

How tier two locations are changing data centre planning

Christina Mertens, vice president of business development, EMEA, at VIRTUS Data Centres, explains that, for data centre operators, the question is no longer only where capacity can be deployed quickly, but...

Edge observability takes centre stage

Arturo Oliver, Sr. Director of Market Strategy & Analyst Relations at ScienceLogic, discusses why the edge is becoming the new frontier for observability- and what that shift means for enterprises trying to...

Expert Opinions

Ignore at your own risk: The hidden price tag of bad code

By Ben Matthews, Senior Director of Engineering at Stack Overflow.

Keeping data in check: the importance of data defensibility

By George Tziahanas, AGC and VP of Compliance at Archive360.

Why AI data centres are becoming a critical infrastructure cyber risk

By Arik Diamant, Principal Solution Architect, at Claroty.

How to prepare for the Cyber Security and Resilience Bill

By Matt Middleton-Leal, Managing Director EMEA, Qualys

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