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IT Management + Service News Videos Expert Opinions

NEWS
Paessler acquires qbilon
  • Posted on 5th May 2023 in by Phil Alsop

Helps customers unlock key insights to improve IT performance.

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NEWS
HPE Aruba Networking simplifies IT operations
  • Posted on 27th April 2023 in by Phil Alsop

Next generation of HPE Aruba Networking Central paves the way for the era of AI-powered network management; ‘Agile NaaS’ strategy simplifies delivery of critical network services via HPE GreenLake.

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NEWS
ManageEngine opens first exclusive data centres for the UK
  • Posted on 25th April 2023 in by Phil Alsop

ManageEngine is opening two ISO/IEC-27001-certified data centre facilities in London and Manchester. These will be its first data centres in the UK. This announcement brings the total number of data centre sites to 16 for ManageEngine globally and represents a USD 1 million investment.

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NEWS
PagerDuty AIOps promises to transform modern operations
  • Posted on 12th April 2023 in by Phil Alsop

Customers using PagerDuty AIOps saw an average of 87% noise reduction and deployed automated incident response 9x faster than existing solutions.

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NEWS
ServiceNow launches platform expansion with the Utah release

Latest Now Platform release unveils AI-powered process mining with RPA capabilities, search,...

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NEWS
DRYiCE iObserve powered by SolarWinds offers 'comprehensive observability'

Integrated solution based on artificial intelligence (AI), observation, insight, and proactivity...

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NEWS
Delivering performance management for business-critical applications

Supports more than 1,000 voice, video, and business data applications with the ability to...

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NEWS
HCLSoftware and SolarWinds expand partnership

HCLSoftware and SolarWinds are expanding their partnership announced in October 2022 to build an...

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NEWS
The ITAM Forum launches ISO/IEC 19770-1 certification scheme

Softline Group Northern Europe and HDI Group become the first two organizations certified.

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NEWS
GoTo transforms IT management with new remote monitoring & management tools

GoTo Resolve now includes free remote monitoring and management, advanced helpdesk functionality,...

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NEWS
Ensono launches Service Mapping

Ensono has launched Ensono Envision® Service Mapping, giving IT organizations insights into their...

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NEWS
TeamViewer streamlines global IT support at Henkel

TeamViewer is streamlining the remote support in the IT department of the international consumer...

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NEWS
Adoption of AI stalling in IT departments

More than half of IT pros are not using machine learning in their environment.

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NEWS
Rackspace Technology launches Modern Operations

Service offering will provide customers across AWS, Azure, and GCP a 24x7 Unified Support Model.

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NEWS
Deutsche Welle uses TeamViewer to provide secure IT support

The Deutsche Welle, Germany's international broadcaster, is using TeamViewer to support its IT for...

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Videos

PIC100 platform enters high volume production

Sylvie Gellida, General Manager, Optical and RF Foundry Division, STMicroelectronics, discusses the implications of the company entering high-volume production of its PIC100 silicon photonics platform to...

Project Mercury promises the UK’s first pre-trained, sovereign LLMs

James Drayson, Co-Founder & CEO of Locai Labs and Mark Boost, Founder and CEO of Civo, explains how Locai Labs, the UK’s sovereign AI company, and Civo, the British sovereign cloud provider, have signed a...

Securing the expanding attack surface through visibility and IT OT convergence

Olly Carter, Senior Channel Sales Director at Forescout, discusses how asset sprawl, IT OT IoT convergence and AI-driven threats are reshaping enterprise security priorities. He also explores why real-time...

Why MSPs win with embedded security, AI, and strong client relationships

In this interview, Tim Coach, Chief Evangelist of Community and Channels at Cynomi, brings a rare perspective shaped by experience across client, MSP, and vendor roles, exploring how security is evolving from...

Expert Opinions

Technician to leader: The art of letting go

In an exclusive podcast discussion, Craig Sharp, Owner and Founder of Abussi, shares his journey from hands-on IT technician to business leader, highlighting how growth requires letting go of day-to-day tasks...

Your AI strategy is only as good as the architecture beneath it

By Grant Caley, UK & Ireland Solutions Director, NetApp.

Building small energy savings into sustainability win for data centres

By Greg Wainhouse, Regional Business Development Manager - Industrial Water, North Europe, at Bürkert Fluid Control Systems.

Uncontrolled grid voltages are growing threat to data centre operations

By Dr Vincent Thornley, managing director of Fundamentals at EA Technology,, whose voltage control solutions are used by every UK electricity network operator. Fundamentals also co-founded and co-hosts the...

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