NEWS
Businesses need modern observability techniques to secure their on-premises applications

By Gregg Ostrowski, CTO Advisor, Cisco Observability.

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Let the games begin

Why IT Monitoring is set to emerge as a champion during this summer of sporting events. By Martin Hodgson, Director Northern Europe at Paessler GmbH.

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Dousing the flames of the daily firefight: Bringing IT teams back to strategic direction

By Stuart Simmons, Regional Director, IT Services, Apogee Corporation.

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NEWS
Transforming Customer Experience: A Tech-Powered Evolution in Customer Support

Customers are the lifeblood of any business. But with today’s customers having more choice than ever before, this is putting pressure on organisations to deliver a strong customer strategy that sets them apart from their competitors. Any organisation that wants to live by a strong customer...

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Developing a DataOps culture? Focus on incentives

By Rytis Ulys, Analytics Team Lead at Oxylabs.

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MLOps and LLMOps – How do they differ?

By Aleksandra Sidorowicz, Machine Learning Engineer at Future Processing.

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How to achieve incident management best practice

By Jere Jutila, Director of Business Development at Miradore.

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What is Generative AI and is it the Way to AIOps?

By Lori MacVittie, F5 Distinguished Engineer.

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Efficient IT management: maximising output with minimal resources

By Jeremy Rafuse, Vice President & Head of Digital Workplace at GoTo.

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Top trends to watch for in IT Service Management

By Phil Fox, Principal Customer Success Advocate at Adaptavist.

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Videos

Andy Venables, Chief Technology Officer & Co-Founder of POPX, discusses some of the challenges facing MSPs today, including providing a modern or digital service desk experience, managing service delivery in...
John Booth, MD of Carbon3IT, explains the thinking behind the new National Data Centre Academy, as part of his company’s commitment to decarbonising ICT estates across the globe, by providing training in...
Jason Kemsley, Chief Revenue Officer and Co-Founder, Uptime, discusses the recent UptimeLIVE event, which delivered practical recommendations to help MSPs break through existing growth barriers, moving beyond...
Steven Wood, Director, Solution Consulting (EMEA), OpenText Cybersecurity, discusses the results of the company’s recent Cybersecurity Global Managed Security survey, with AI, automation and integration very...

News

Reduces generators’ greenhouse gas emissions by an average of 90 per cent[1] and helps customers meet their sustainability targets.
Findings from new research commissioned by BlackFog shows impact of stress.
Apricorn research highlights encryption assurances being met as 96% mandate encryption on removable media.
Investment will scale the adoption of immersion cooling and the construction of waterless data centres.