Tool overload driving agent fatigue and missed threats

Adam Pitton, Heimdal Security cybersecurity advisor and former UK cyber detective, discusses the findings of the company’s recent survey 80 North American MSPs, showing that fragmented security stacks drive fatigue, missed threats, and business inefficiency. Security tools meant to protect managed service providers are instead overwhelming them. Adam explains what’s going wrong and what needs to happen in order to ensure that MSPs can make agent fatigue a thing of the past.