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General disillusionment with GenAI, but (other) AI can help

  • Wednesday, 12th November 2025 Posted 2 months ago in Tech & Trends by Mike Hewitt
Maxime Vermeir, Senior Director of AI Strategy at ABBYY, discusses the results from ABBYY’s State of Intelligent Automation: GenAI Confessions 2025 survey, which reveals challenges in implementing Generative AI (GenAI) – prompting the use of other AI to improve outputs. He explains that businesses are spending money on GenAI tools that promise more than they can provide and advises that before moving forward with leveraging GenAI tools for agentic AI, companies need to first evaluate their current processes and create a visibility map of their workflow with data analytics tools such as process intelligence.

Observability investments on the increase

Posted 1 day ago by Phil Alsop
Joshua Clay, Senior Director Solutions Engineering at Dynatrace, discusses the findings of the company’s ‘The State of Observability Report...

Cybersecurity - as easy as MFA?

Posted 1 week ago by Phil Alsop
Michael Downs, VP, global sales at SecurEnvoy, discusses the importance of Multi-Factor Authentication (MFA) as a crucial part of any effective...

Work AI Institute delivers real-world lessons for successful AI adoption

Posted 1 week ago by Phil Alsop
Work AI leader Glean has launched the Work AI Institute, a first-of-its-kind research initiative - supported by faculty from Stanford, Harvard,...

CISO report reveals the extent of the cybersecurity challenge in the age of AI

Posted 4 weeks ago by Phil Alsop
CEO Dave Gerry, and Dr David Brumley, Chief AI and Science Officer, both at Bugcrowd, discuss the findings of the recent “Inside the Mind of a CISO...

Proactivity, AI and transparency - the top customer expectations

Posted 1 month ago by Phil Alsop
Andy Venables, CEO at POPX, discusses the findings of a new survey of 250 MSP leaders by POPX, which reveals a significant shift in expectations for...

Survey reveals AI readiness gap

Posted 1 month ago by Phil Alsop
Nicolas Leszczynski, Principal Solutions Engineer at Riverbed Technology, discusses the findings of the company’s 2025 Future of IT Operations in...

High optimism for AI in cybersecurity - with human oversight

Posted 1 month ago by Mike Hewitt
Dan Schiappa, President of Technology and Services at Arctic Wolf, discusses the results of the company’s 2025 AI report, which reveals that AI is...

Some essential strategies to help optimise cybersecurity

Posted 1 month ago by Mike Hewitt
Irvin Shillingford - Regional Manager Northern Europe at Hornetsecurity, discusses the results from the company's annual Ransomware Impact Report,...

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