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TrueSight: BizOps for Capacity Management
  • Posted on 21st September 2018 in by Phil Alsop

Cerner has applied DevOps principles to their capacity management practice – and call it BizOps. This new BizOps model allows them to better service their internal clients – faster, more accurate recommendations that have built the trusted relationships needed for fast, efficient service.

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NEWS
Stephane Zantain on Customer Engagement
  • Posted on 19th September 2018 in by Phil Alsop

Stephane Zantain, Head of Customer Engagement, Europe, at Capgemini Invent, explains why customer engagement depends on being able to recreate one-to-one relationships despite complex touchpoints.

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News

Tenable to acquire Apex Security

Tenable Holdings has announced its intent to acquire Apex Security, Inc., an innovator in securing the rapidly expanding AI attack surface.

Systal expands global operations

Network and security services specialists continue international growth with opening of expanded Office and Network Operations Centre (NOC) in Bratislava, Slovakia.

Multi-vendor becomes the new normal

Technology adoption, operational agility, and ability to manage complexity at scale reported as the largest differentiators for high-growth MSPs.

hi-tequity promises to slash data centre deployment time by 75%

As artificial intelligence computing demands push the data center industry to unprecedented capacity limits, hi-tequity delivers revolutionary speed-to-market solutions that fundamentally transform how...

Expert Opinions

AI and analytics are built on strong data foundations

By Justin Borgman, CEO, Starburst.

The compliance crunch is here – and MSPs are perfectly placed to help solve it

By Ross Down, Chief Revenue Officer, ISMS.online.

Five years on: How COVID redefined the way we work – and what comes next

As we mark five years since the world entered COVID-19 lockdowns, one thing is clear: the way we work has been irreversibly transformed. What began as a reactive shift to remote work has evolved into a more...

Powering the Future of AI, Cloud & Real-Time Applications with Wavelength

By Mark Daley, Director of Digital Strategy & Business Development, Epsilon Telecommunications.

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