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Zendesk reveals autonomous service workforce

Zendesk has outlined a new AI-focused strategy for customer service centred on combining AI capabilities with human support workflows to improve operational efficiency and service delivery.

Sembcorp Wilton International Data Centre to deliver Phase 1

Sembcorp Energy UK has announced a joint development agreement to deliver Phase 1 of a new data centre development at its Wilton International site in Teesside, in partnership with data centre and digital...

Wasabi 'ignites' EMEA channel growth

Wasabi Technologies has accelerated momentum across its EMEA partner ecosystem in Q1 2026, doubling down on cyber resilience as organisations face rising ransomware threats, AI-driven data growth, and mounting...

70% reduction in cooling energy consumption at Acciona's Madrid Data Centre

Modernising existing infrastructure enables scalable growth, resilience, and long-term value - without disruption.

Expert Opinions

Why AI pilots stall in UK organisations

By Andrea Pleşea, PhD, Co-founder and COO, Druid AI.

Advanced cooling technologies are changing data centre design decisions

By Aurore Knight, Associate Director, Black & White Engineering.

Zendesk Q&A with Emma Acton: Inside the shift to brand-led, AI-driven marketing

In a Q&A with Zendesk’s VP Marketing EMEA, Emma Acton reflects on how enterprise marketing is evolving. She discusses the shift towards brand-led demand, the continued evolution of account-based marketing,...

Leading Law Firm Partners with Principle Networks

Implemented a phased replacement and migration of Hill Dickinson’s Wide Area Network (WAN) and security infrastructure.

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