MSP Channel Insights

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Business Critical Solutions (BCS), the specialist services provider to the international digital infrastructure industry, has appointed a Group Chief Development Officer with a broad global remit and...

Freshworks launches Freshservice Journeys

Freshservice Journeys is a AI-powered capability that simplifies complex workflows spanning HR, IT, facilities, and more, to help organizations deliver an exceptional experience during employee transitions.

Certificate mismanagement is draining enterprise resources and eroding digital trust

DigiCert has released new findings from its Trust Pulse Survey highlighting the business impact of mismanaged digital certificates. Nearly half of all enterprises surveyed experienced downtime due to...

Widespread AI adoption in cybersecurity strategies, but mounting concerns over cyber risk exposure

Trend Micro has published research revealing that while organisations are embracing artificial intelligence to strengthen cyber defences, many are increasingly concerned about the technology’s potential to...