Expert Opinions | MSP Channel Insights

Austerity revolutionising customer service delivery in local government

Posted on 16th November 2017 in by Phil Alsop

John McMahon, product director at IEG4, an enabler of digital services in the public sector, discusses how austerity in local councils is, by necessity, driving a revolution in customer service delivery.

NEWS

New Digital Business Models Create New Headaches

Posted on 7th November 2017 in by Phil Alsop

By Oliver Guy, Global Industry Director for Retail, Software AG.

Posted on 23rd October 2017 in by Phil Alsop

By Chris Ducker, Senior Director of global proposition strategy at Sungard Availability Services.

Posted on 18th October 2017 in by Phil Alsop

By Gavin Russell, CEO, Wavex.

Harder, better, faster, stronger?

When does artificial intelligence trump traditional customer service?

Technology is a gamechanger for sport

By Darren Watkins, managing director for VIRTUS Data Centres.

Ten reasons for embracing SDN as part of digital transformation

By Tony Judd, Managing Director, Enterprise EMEA at Verizon.

The importance of the printing industry in the digital age

By Patrick Vernon, technology writer.

Thinking Long-Term: the business benefit of digital preservation

By Lori Ashley, Industry Market Development Manager at Preservica, the digital preservation...

Why technology training should no longer go ignored

By Keith Tilley, EVP & Vice-chair at Sungard Availability Services.

Smart cities won’t work if people aren’t motivated to change

By Megan Goodwin, Joint Managing Director, IRM.

What’s in store for the World Wide Web?

A recent weekend marked the 26th anniversary of when the World Wide Web was first introduced to...

Substantial re-think required for data centre design and build

Andrew Fettes-Brown, Rider Levett Bucknall (RLB) Global Board Director, Head of Data Centres at RLB UK and Europe, outlines the results of the company’s recent research, the results of which suggest that the...

ESG climbs the corporate agenda

Henrik Sandin, Director & Principal ESG Specialist at Workiva, discusses the findings of the company’s recent ESG Practitioner Survey, covering the impending EU Corporate Sustainability Reporting Directive...

Partnership promises to accelerate data centre sustainability

Venessa Moffat, EMEA Channel Manager, Ekkosense and Nick Ewing, MD of Efficiency IT, discuss the new partnership between the two companies which brings together EIT’s expertise in data centre design, build,...

Benchmark Report provides a positive picture of the MSP landscape

Chris McKie, VP, Product Marketing Networking, Security & Risk Management Solutions, Kaseya, discusses the findings of the company’s recently published 2024 MSP Benchmark Report, with automation,...

News

CMC Networks launches CMC Marketplace

The service catalogue is the most expansive in the wholesale market for African and Middle Eastern carriers, with firm access pricing at over 10 million locations across 60 countries.

Dynatrace launches observability-driven Kubernetes Security Posture Management solution

Extends the Dynatrace platform’s existing security capabilities to enable customers to drive Cloud-Native Application Protection at scale.

Graylog continues to solve SIEM challenges cost-effectively

In response to evolving cyber threats, Graylog has released Graylog Security 6.0 to help enterprises combat continuous cyber threats. The updated solution provides intuitive and cost-effective threat detection...

Spectra Logic and Geyser Data partner

Strategic partnership delivers easy-to-consume, highly cost-effective tape-based solution to archive data at scale without the need for special skills, large capital investments or on-premises infrastructure.

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