How to spot a failing digital transformation project
  • Posted on 8th August 2018 in by Phil Alsop

By Nick Keen, Project Manager at Cloud Technology Solutions .

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The customer service battle: digitalisation vs the human touch
  • Posted on 2nd August 2018 in by Phil Alsop

There’s an ongoing battle between digitalisation and the drive to consistently achieve the all-important human touch in customer service. Chatbots, automation and artificial intelligence are solving the woes of customer service teams — and customers — worldwide. Or so it would seem.

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Making Change Stick: Secrets for Managing Tech-driven Change
  • Posted on 31st July 2018 in by Phil Alsop

By Paul Whitelam, Senior Vice President, Global Marketing, ClickSoftware.

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Why are there still expensive IT failures?
  • Posted on 18th July 2018 in by Phil Alsop

From banking to the NHS, airlines to the MoD, the list of expensive IT project failure shows no sign of reducing. And while some of the failure is underpinned by fundamental project management error, in many cases it is a lack of effective consumer consultation during the process that...

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What does the 2018 World Cup teach us about resilience?

By Sandra Bell, Head of Resilience, Sungard Availability Services.

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Possibilities unlocked with Virtual Reality

By Mike Guinan, Workstation Sales Lead, Dell UK.

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DataOps: bridging the divide

By Eric Schrock, CTO at Delphix.

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Navigating the 21st century IT landscape

By Neil Bramley, B2B Client Solutions Business Unit Director, Toshiba Northern Europe.

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When is the word ‘disruption’ actually meaningful?

Is disruption another buzzword soon to be outdated, or should businesses be paying attention to...

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Paradise lost and found: how AI and analytics found the UK’s best place

By John Spooner, Head of Data Science at SAS UK & Ireland.

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Videos

Dina Knight, Chief People Officer, Logicalis, is accountable for all aspects of Logicalis’ and parent company, Datatec’s, people operations strategy from the board level down. In her role, Dina ensures...
Nicolas Leszczynski, Principal Solution Engineer at Riverbed, discusses the results of the recent Riverbed Global AI & Digital Experience Survey, which finds that organisations are at an inflection point as...
Kenneth Tan, Executive Director at Sardina Systems, Philip Kaye, Co-Founder and Director at Vespertec and Kristófer Andri Kristinsson, Product Manager and Business Development Manager at Borealis Data Center,...
Pierre-Adrien Bel, Product Manager - large generator set and sustainable solutions at Rehlko, explains how the company has provided Data4, a major European data centre, operator with crucial data on the...

News

Finning UK & Ireland is urging data centre operators to accelerate the take-up of sustainable backup power solutions in response to projected surge in energy consumption for the sector.
New 70 MW+ facility to be built for HPC and AI workloads and run entirely on renewable energy.
Raxio Group further cements its position as a regional leader in high-performance data centres with the latest Tier III Facility Certifications from Uptime Institute.
Expanded remits within senior leadership team illustrate distributor’s focus on digital, data and cybersecurity.