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Digital Business Expert Opinions News Videos

NEWS
Unlocking employee productivity with mobile experiences
  • Posted on 17th February 2020 in by Phil Alsop

By Sally Sourbron, Senior HR Director, EMEA, ServiceNow.

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NEWS
Whose Customer?
  • Posted on 7th February 2020 in by Phil Alsop

Cloud services now underpin every aspect of IT investment. From office applications to core business systems and, increasingly, artificial intelligence, a robust cloud service offering is a fundamental component of any MSP business model. But how much trust do you have in your Cloud Services...

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NEWS
The top tech trends VARs and MSPs shouldn’t ignore
  • Posted on 30th January 2020 in by Phil Alsop

By Rachel Rothwell, Regional Director Southern Europe and UK at Zyxel.

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NEWS
Five steps to create first-class customer experience
  • Posted on 30th January 2020 in by Phil Alsop

No matter what you sell, or to whom you sell it, the experience your customer has when dealing with your company is now a crucial element in any decision to buy or retain your services. By Bob Dunn, associate vice president of EMEA and APAC with Hyland.

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NEWS
Large organisations are not geared to handle IT projects. Here’s why…

Are corporates doomed to fail when it comes to taking on large IT projects? A radical proposition,...

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NEWS
Big digital transformation mistakes

Digital technologies such as artificial intelligence, robotics and machine learning are promising...

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NEWS
Digital Experience Management is the Key to Business Success

Thanks to technological and social shifts, we live in a world focused on instant gratification....

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NEWS
Better, faster, stronger… cheaper – why now is the time to move towards ‘design for operations’ in the IT world

As businesses continue down the path of digital transformation, and do away with legacy systems,...

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NEWS
What does ‘digital transformation’ really mean?

Insight from Philip White, Managing Director, Audacia.

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NEWS
Democratizing Data

ABB’s Dave Sterlace examines the case for digitalization by exploring how the IT sector can...

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NEWS
IT and HR – Surprising Bedfellows

By Cyrus Gilbert Rolfe, EMEA MD, SocialChorus.

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NEWS
Digital transformation – why procurement needs to sit up and take notice

Procurement departments need to take centre stage in any digital transformation initiative, argues...

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Videos

Work AI Institute delivers real-world lessons for successful AI adoption

Work AI leader Glean has launched the Work AI Institute, a first-of-its-kind research initiative - supported by faculty from Stanford, Harvard, Berkeley, Notre Dame, and others - dedicated to decoding what...

Making the most of the Middle East’s digital infrastructure

James Netherwood, Head of Research Middle East, Capacity and Datacloud, discusses the upcoming Capacity Middle East event and the launch of Datacloud Middle East. The events unite over 3,500 executives from...

Observability investments increase

Joshua Clay, Senior Director Solutions Engineering at Dynatrace, discusses the findings of the company’s ‘The State of Observability Report 2025’, which reveals that while AI adoption is accelerating,...

Making the most of Middle East’s digital infrastructure

James Netherwood, Head of Research Middle East, Capacity and Datacloud, discusses the upcoming Capacity Middle East event and the launch of Datacloud Middle East. The events unite over 3,500 executives from...

News

AI adoption surges amidst data vulnerabilities

Businesses are embracing AI despite data concerns, highlighting a need for strong infrastructure and skills to ensure safety and effectiveness.

Why leadership diversity matters in the development of agentic AI

Cloudera issues a crucial warning on gender diversity in AI leadership to prevent systemic bias in autonomous systems.

Vertiv launches AI-powered predictive maintenance for data centres

Vertiv’s Next Predict service uses AI to monitor data centre equipment and provide predictive insights to support maintenance and operational continuity.

Presidio finalises acquisition of Ergo, expanding operations in Europe

Presidio's acquisition of Ergo enhances its digital transformation capabilities in Europe, strengthening ties with Microsoft and expanding service offerings.

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