NEWS

Calls for reskilling and upskilling as technology roles evolve

Leading technology and workforce development companies release comprehensive report, analyzing AI’s impact on top technology jobs and outlining immediate training opportunities,

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NEWS

ServiceNow acquires Raytion

Raytion’s industry-leading information retrieval technology will enable unified real-time access to business-critical data across multiple enterprise sources for a more powerful, efficient, and personalized AI search experience, all on a single technology platform.

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NEWS

Growing Demand for results and ROI from IT investments and decisions

To solve for rising IT costs, IT and finance leaders collaborate to scrutinise technology spend and ensure budgetary and business goals are met.

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NEWS

Kyndryl announces Kyndryl Interactive AI for Service Desk

The solution offers a personalised IT support experience by leveraging AI and Advanced Speech Recognition and Natural Language Processing.

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NEWS

PagerDuty unveils innovations for the PagerDuty Operations Cloud

PagerDuty has launched new capabilities and upgrades for the PagerDuty Operations Cloud.

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NEWS

SolarWinds AI launches to transform IT Service Management

Generative AI engine developed under new AI by Design framework debuts in company’s premier ITSM solution.

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Latest Video

Stephane Zantain on Customer Engagement

Stephane Zantain, Head of Customer Engagement, Europe, at Capgemini Invent, explains why customer engagement depends on being able to recreate one-to-one relationships despite complex touchpoints.

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Automated assurance software rapidly resolves network issues and improves service reliability.
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Joint research by SDI and Freshworks reveals that only 38% of service desk teams provide businesses...
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Wireless intrusion protection, guest access, location services, IoT management, and compliance apps...