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IT Management + Service

NEWS

Park Place Technologies launches Entuity v20.0

Upgraded on-prem solution features a streamlined user interface, server and storage management capabilities, and 90% noise reduction for customers.

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NEWS

New Relic launches Service Level Management

New Relic’s service level management experience helps developers, operators and executives monitor uptime and reliability of all their software systems with one-click SLO and SLI setup, powerful recommendations, unified health reports and alerts for no additional cost.

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NEWS

USU to equip BWI and German Federal Armed Forces with central IT service management platform

Extensive, long-term framework agreement with eight-figure total volume.

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NEWS

Park Place Technologies acquires Reliant Technology

Park Place Technologies has acquired Reliant Technology, a third-party maintenance, support and hardware provider based in Atlanta, Georgia. The acquisition will provide more products and services to Reliant Technology’s large client base.

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NEWS

Delivering on multicloud observability

New coverage for Microsoft Azure and Google Cloud functions, in addition to existing coverage for AWS Lambda, bring AI and automation to modern cloud environments at scale.

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NEWS

Service leadership, a ConnectWise Solution, and sea-level operations, a Pax8 company, expand partnership to support MSP growth

Service Leadership has announced an expanded partnership with Sea-Level Operations, a leading education firm that provides world-class coaching, education, and resources, and a Pax8 company, to offer Service Leadership-certified business coaching to help ConnectWise partners mature and grow their businesses.

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Latest Video

Stephane Zantain on Customer Engagement

Stephane Zantain, Head of Customer Engagement, Europe, at Capgemini Invent, explains why customer engagement depends on being able to recreate one-to-one relationships despite complex touchpoints.

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IT monitoring budget increases after COVID-19

This first edition, conducted among 600 IT professionals, confirms the strategic importance of IT...

Enhancing vendor access: Leostream launches new Remote Access service

Leostream introduces a secure solution for external stakeholders, ensuring safe and efficient...

Simplifying operations and improving security

New functionality for InsightEdge and XAP In-Memory Computing platforms helps free customers to...

Reinventing hybrid infrastructure management

Virtual Instruments has introduced the latest version of VirtualWisdom, sais to be the industry’s...

AI adoption challenges: navigating the trust paradox

Informatica's new study reveals the trust paradox of AI: rapid adoption yet high risks due to lack...

Porsche Informatik selects Dynatrace to drive software innovation

All-in-one platform accelerates time to market through instant answers to improve application...

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