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Stephane Zantain on Customer Engagement

Stephane Zantain, Head of Customer Engagement, Europe, at Capgemini Invent, explains why customer engagement depends on being able to recreate one-to-one relationships despite complex touchpoints.

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Snowflake opens European research and development office in Berlin

One of Silicon V.alley’s most exciting technology companies invites Europe’s best software...

AI security beyond the model: establishing guardrails

Exploring a framework for AI security and governance focusing on real-world efficacy and...

UK CFOs show increased confidence in AI investment

A growing number of UK CFOs embrace AI's potential, with investments in digital technology...

Freshworks empowers Databricks

The fast growth startup expanded its use of Freshworks’ ITSM platform Freshservice across...

Elastic releases agent builder for context-driven AI development

Elastic launches a solution to simplify AI agent development with context-driven capabilities,...

Security and user efficiency focus continues

Kaseya has unveiled several new workflow integrations and product enhancements to the Kaseya IT...

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