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Stephane Zantain on Customer Engagement

Stephane Zantain, Head of Customer Engagement, Europe, at Capgemini Invent, explains why customer engagement depends on being able to recreate one-to-one relationships despite complex touchpoints.

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Advania UK enhances its market leadership with strategic acquisitions

Advania UK cements its leading position in the UK tech sector following the integration of CCS...

Overconfidence and under preparedness: A costly cybersecurity oversight for British businesses

New research shows a dangerous complacency in UK cybersecurity strategies, leaving businesses...

Solgari expands partnership with Cognizant to enhance customer engagement

Solgari and Cognizant team up to streamline procurement and deployment of customer engagement...

TeamViewer streamlines global IT support at Henkel

TeamViewer is streamlining the remote support in the IT department of the international consumer...

Wipro to launch 5G edge services solutions suite

The solutions extend Wipro’s BoundaryLess Enterprise – Universal Edge portfolio to offer...

Daimler opts for Software AG IT management solution

The German auto maker is driving its digital transformation with the help of Software AG.

IT Management + Service