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Stephane Zantain on Customer Engagement

Stephane Zantain, Head of Customer Engagement, Europe, at Capgemini Invent, explains why customer engagement depends on being able to recreate one-to-one relationships despite complex touchpoints.

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The evolving role of CISOs in the AI era

A survey of 650 global CISOs examines how security leaders are navigating AI adoption, expanding...

SUSE supports AWS European sovereign cloud launch

SUSE partners with Amazon Web Services for the European Sovereign Cloud, aiming to address...

Accenture acquires Faculty to enhance AI offerings

Accenture aims to expand its AI capabilities with the acquisition of UK's Faculty, an AI native...

Technology gives a helping hand

Amidst the disruption and heartbreak that the COVID-19 global pandemic has caused, there have been...

Database performance monitoring for the cloud

Before-and-after analysis and one-second root cause granularity for open-source and NoSQL...

Oracle Cloud Infrastructure integrates with ServiceNow

OCI services now coupled with ServiceNow’s IT Operations Management (ITOM) Visibility, enabling...

IT Management + Service