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Stephane Zantain on Customer Engagement

Stephane Zantain, Head of Customer Engagement, Europe, at Capgemini Invent, explains why customer engagement depends on being able to recreate one-to-one relationships despite complex touchpoints.

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Survey identifies key database monitoring challenges

A sector analysis of the results from a major database monitoring survey has revealed how and why...

The security implications of AI skills in organisations

AI skills provide operational benefits but introduce new risks, particularly in security-intensive...

Bridging the AI adoption gap in the manufacturing industry

Exploring the challenges and aspirations of AI adoption in the manufacturing sector, amidst the...

Rubrik launches Andes 5.0

Rubrik Andes 5.0 release introduces Oracle database instant recovery, NAS Direct Archive, and...

UK IT teams tackle alert fatigue amid growing challenges

UK IT teams face growing alert fatigue, impacting operational resilience as teams aim to mitigate...

Telia taps ServiceNow

ServiceNow says that Telia Company, a multinational telecommunications company and mobile network...

IT Management + Service