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Stephane Zantain on Customer Engagement

Stephane Zantain, Head of Customer Engagement, Europe, at Capgemini Invent, explains why customer engagement depends on being able to recreate one-to-one relationships despite complex touchpoints.

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Sustainable networking enhancements

Men&Mice, a key expert in network management, has introduced Micetro 10.1, the latest version of...

HCLSoftware and SolarWinds expand partnership

HCLSoftware and SolarWinds are expanding their partnership announced in October 2022 to build an...

Park Place Technologies launches Uptime Partner Portal and New Partner Program

Enhanced channel offerings increase visibility, streamline operations and help deliver world-class...

TeamViewer streamlines global IT support at Henkel

TeamViewer is streamlining the remote support in the IT department of the international consumer...

AI orchestration: the strategic shift in enterprise operations by 2026

A recent report by Zapier highlights the pivotal role AI will play in shaping enterprise operations...

ServiceNow to acquire artificial intelligence powered platform G2K to transform retail and beyond

ServiceNow to add G2K’s smart IoT technology to the Now Platform, enabling businesses to...

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