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Stephane Zantain on Customer Engagement

Stephane Zantain, Head of Customer Engagement, Europe, at Capgemini Invent, explains why customer engagement depends on being able to recreate one-to-one relationships despite complex touchpoints.

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UK businesses face major revenue losses due to network instabilities

Network disruptions cost UK businesses millions, prompting renewed focus on connectivity and...

JBS Foods expands partnership with ManageEngine

JBS Foods, a premium global food company, has expanded its partnership with ManageEngine, a...

TeamViewer streamlines global IT support at Henkel

TeamViewer is streamlining the remote support in the IT department of the international consumer...

Wealth management company Charles Stanley moves service management to the Cloud

Charles Stanley is using Sunrise ITSM SaaS to transform its service management and adopt an...

Exclusive Networks and Extreme Networks forge AI-driven cloud networking partnership

Exclusive Networks partners with Extreme Networks to enhance AI-driven cloud solutions across the...

Telefónica Tech UK&I launches security edge service with Netskope

Telefónica Tech UK&I introduces its Security Edge service powered by Netskope, aiming to enhance...

IT Management + Service