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Stephane Zantain on Customer Engagement

Stephane Zantain, Head of Customer Engagement, Europe, at Capgemini Invent, explains why customer engagement depends on being able to recreate one-to-one relationships despite complex touchpoints.

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Data-centric security: protection in the digital age

Certes v7 platform focuses on a shift from perimeter-based security to data-centric security for...

Gartner highlights companies to watch in AI technology

Gartner reveals top contenders in the AI race, highlighting companies setting trends in various...

Service leadership, a ConnectWise Solution, and sea-level operations, a Pax8 company, expand partnership to support MSP growth

Service Leadership has announced an expanded partnership with Sea-Level Operations, a leading...

Customer engagement insights: the symbiotic relationship between AI, trust, and communication

Smart Communications research highlights the profound impact of communication on customer trust and...

Opengear introduces next evolution of Lighthouse Software

Robust new offerings of award-winning Lighthouse software give enterprises full visibility and...

ServiceNow introduces new version of the Now Platform

Now Platform Quebec release features new Creator Workflows and App Engine Studio to accelerate the...

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