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Banco ABC Brasil has selected Informatica to modernise customer experience with a cloud-first strategy to drive agile innovation and business transformation. By deploying Informatica Intelligent Data Management Cloud™ (IDMC), Banco ABC Brasil aims to transform analytics capabilities, expedite the processing of loan applications and bring Digital Financial Services to its customers.
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Satisfaction with IT service desks improved in 65% of businesses following COVID-19 lockdowns; rising to 72% in public sector organisations.
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Enhanced channel offerings increase visibility, streamline operations and help deliver world-class support through Park Place’s global service network.
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AlgoSec’s latest product release delivers automated application connectivity and security policy changes, deepens application visibility and discovery, and extends application risk analysis across multi-clouds and hybrid environments.
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Park Place Technologies has announced the asset acquisition of a new inventory and logistics management solution, NetSure+, developed by Charlotte, NC,-based SiteGrid. SiteGrid CEO Brett Ganey and his team of networking experts will join the Park Place family.
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Sumo Logic has joined the ServiceNow Service Graph Connector Program by integrating its Continuous Intelligence Platform™ for logs, metrics, traces and events with Service Graph, helping customers to quickly, easily, and reliably load third-party data into the system, enabling data quality, timeliness, and scalability.
Read MoreStephane Zantain, Head of Customer Engagement, Europe, at Capgemini Invent, explains why customer engagement depends on being able to recreate one-to-one relationships despite complex touchpoints.
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