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Stephane Zantain on Customer Engagement

Stephane Zantain, Head of Customer Engagement, Europe, at Capgemini Invent, explains why customer engagement depends on being able to recreate one-to-one relationships despite complex touchpoints.

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DRYiCE iObserve powered by SolarWinds offers 'comprehensive observability'

Integrated solution based on artificial intelligence (AI), observation, insight, and proactivity...

Balancing AI integration and governance in modern business

Exploring the gap between AI adoption and data governance in organisations amid rising concerns...

Diversity in tech is on the up – but there’s still more to be done

Talent and training partner, mthree, which supports major global tech, banking, and business...

nVent expands training hubs across Europe and Australia

nVent opens new service and training centres in Sweden, Germany, Australia, and the UK to offer...

MSPs: the increasing targets in supply chain attacks

The rise of supply chain attacks highlights the vulnerability of MSPs, underscoring the need for...

Riverbed launches Alluvio IQ Unified Observability Service

New cloud-native, SaaS-delivered service to help IT teams address the challenges caused by...

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