NEWS

Severn Trent turns to IGEL OS

Severn Trent has implemented IGEL OS to manage and secure an estate of 6,000 desktop devices spread over 110 locations, support the business with its cloud migration strategy and adoption of Microsoft Office 365.

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NEWS

Park Place Technologies acquires Congruity360 assets

New assets will enhance Park Place's Professional Services globally and expand offerings for enterprise customers.

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NEWS

New Relic launches global observability research

Survey reveals gap between mission-critical importance of full-stack observability to business success and the maturity of observability practices across organizations, uncovering 5 key insights to cross the chasm to achieve modern observability.  

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NEWS

Banco ABC Brasil modernises customer experience

Banco ABC Brasil has selected Informatica to modernise customer experience with a cloud-first strategy to drive agile innovation and business transformation. By deploying Informatica Intelligent Data Management Cloud™ (IDMC), Banco ABC Brasil aims to transform analytics capabilities, expedite the processing of loan applications and bring Digital Financial Services to its customers.

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NEWS

Research finds IT support positively transformed by pandemic

Satisfaction with IT service desks improved in 65% of businesses following COVID-19 lockdowns; rising to 72% in public sector organisations.

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NEWS

Park Place Technologies launches Uptime Partner Portal and New Partner Program

Enhanced channel offerings increase visibility, streamline operations and help deliver world-class support through Park Place’s global service network.

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Latest Video

Stephane Zantain on Customer Engagement

Stephane Zantain, Head of Customer Engagement, Europe, at Capgemini Invent, explains why customer engagement depends on being able to recreate one-to-one relationships despite complex touchpoints.

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