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Stephane Zantain on Customer Engagement

Stephane Zantain, Head of Customer Engagement, Europe, at Capgemini Invent, explains why customer engagement depends on being able to recreate one-to-one relationships despite complex touchpoints.

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USU to equip BWI and German Federal Armed Forces with central IT service management platform

Extensive, long-term framework agreement with eight-figure total volume.

CloudCasa enhances data protection for Red Hat OpenShift environments

CloudCasa strengthens its data protection solution with new features for Red Hat OpenShift users,...

Advantech and SecEdge announce edge AI collaboration focused on security and deployment

Advantech and SecEdge collaborate to support security for AI models at the edge, including use in...

Samsung Ads launches TotalView for unified TV ad reach measurement

Samsung Ads introduces TotalView to unify and enhance ad reach across linear and streaming TV...

Kaseya ups the ante with Powered Services 2.0

The most complete framework of its kind in the industry; new “Done for You” sales and marketing...

Ali Mustoe-Playfair appointed Director of Agentic Operations at ANS

ANS appoints Ali Mustoe-Playfair as Director of Agentic Operations, with the aim of supporting...

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